Senior Sales Operations Analyst

You'll play a key role in ensuring our revenue operations run efficiently, supporting everything from sales forecasting and pipeline analysis to CRM optimisation and cross-functional governance. If you're naturally curious, highly analytical, and enjoy solving complex business challenges, we'd love to hear from you.

This role is hybrid, three days per week on-site in the Newcastle office.

Responsibilities

?

As our Sales Operations Analyst, you'll work closely with Sales, Marketing, Customer Success, PMM, Finance, Enablement and Commercial teams to improve performance and identify opportunities for growth.

Some of your key responsibilities will include:

• Analysing sales and revenue data to identify trends, risks and opportunities
• Creating and maintaining dashboards and reports that provide meaningful business insights
• Supporting sales forecasting and account allocation processes
• Ensuring CRM data quality and helping optimise workflows and user adoption
• Troubleshooting CRM-related issues and recommending process improvements
• Facilitating operational governance meetings focused on funnel performance, service levels and process effectiveness
• Providing insights into pipeline health and revenue performance
• Supporting sales enablement initiatives through training, process documentation and knowledge sharing
• Partnering with stakeholders across the business to deliver operational improvement projects

?

We're looking for someone who can combine analytical thinking with strong stakeholder management skills.

You'll likely bring:

• Previous experience in Sales Operations, Revenue Operations, Business Operations or a similar analytical role
• Strong data analysis and reporting capabilities
• Experience working with CRM platforms and maintaining data quality standards
• Advanced Excel and reporting skills, with dashboard creation experience
• The ability to translate complex data into clear business recommendations
• Strong organisational skills with excellent attention to detail
• Confidence working with multiple stakeholders across different functions
• A proactive mindset and passion for continuous improvement

?

At Sage, you'll have the opportunity to make a real impact on how we scale and grow. You'll work alongside talented colleagues across multiple functions, influence business decisions through data-driven insights, and help shape the processes that support our future success.

' :

• Month 1: Build relationships with key stakeholders, gain an understanding of the UKIA sales organisation, CRM environment, reporting landscape and operational processes.
• Month 2: Take ownership of core reporting and analysis activities, begin identifying process improvement opportunities and contribute to forecasting and planning cycles.
• Month 3: Lead operational discussions, provide actionable insights to stakeholders and start delivering improvements that enhance sales productivity, data quality and business performance.

? ...

Video: https://www.youtube.com/watch?v=TCMtTYUUiuU

• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• 8 bank holiday days
• Paid 5 days yearly to volunteer through our Sage Foundation
• 50% income protection
• Holiday buy + sell
• Comprehensive health, dental, and vision coverage
• Work away scheme for up to 10 weeks a year
• Ongoing training and professional development
• Hybrid working
• Healthy Mind app membership
• Access to various helpful memberships for finances, health and wellbeing