Technical Architect
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Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce Technical Architect
Location: Mexico City (CDMX), Mexico
Role Overview
The Technical Architect - Marketing Cloud Next is an execution-focused technical leader responsible for architecting and delivering end-to-end migrations from legacy marketing platforms (Eloqua, Marketo, HubSpot, legacy SFMC) to Salesforce Marketing Cloud Next. As a foundational member of the Strategic Migration CoE and Migration Factory, this role acts as the primary technical authority for the Marketing Cloud Next track - owning solution design, data architecture, subscriber migration strategy, journey migration blueprint, and Data Cloud unified profile design.
Responsibilities
- Provide technical leadership for migrations to Marketing Cloud Next and Salesforce Data Cloud (unified profiles, identity resolution, audience activation).
- Design the subscriber and consent migration strategy (GDPR, CAN-SPAM, CASL), data extensions, and suppression lists.
- Build the journey migration blueprint and data lineage documentation.
- Facilitate discovery workshops, execute cutover, and validate deliverability (SPF/DKIM/DMARC).
- Contribute to Migration Factory playbooks and accelerators.
Must-Have Requirements
- Marketing Cloud Next (Email, Journey, Automation, Content, Mobile, Advertising Studio).
- Salesforce Data Cloud.
- Subscriber data architecture.
- Compliance and consent management.
- Email deliverability.
- Data migration methodology.
- Integration (Marketing Cloud Connect, REST/SOAP APIs).
- AMPscript / SSJS.
Preferred Requirements
- Experience migrating from Eloqua, Marketo, HubSpot, Pardot, or SFMC Classic.
- ETL tools (Informatica, Talend, MuleSoft, Azure Data Factory).
- Interaction Studio.
- Additional channels: WhatsApp, LINE, Push, SMS.
- Snowflake / Databricks.
- Loyalty / Commerce Cloud.
Required Experience
10+ years in martech/Salesforce; 5+ years in Marketing Cloud with at least 2 completed end-to-end migrations; 3+ years in client-facing advisory/architecture roles; experience migrating 10M+ record databases without consent loss.
Certifications
Required: Marketing Cloud Email Specialist, Marketing Cloud Administrator, Marketing Cloud Consultant, Data Cloud Consultant. Preferred: Marketing Cloud Developer, Application Architect.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.
Accommodations
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Posting Statement
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