Senior Sage Payroll Support Consultant

Job Overview

An opportunity exists for an experienced Senior Sage Payroll Support Consultant to join a professional payroll consulting environment. This client-facing role requires a highly skilled payroll specialist with extensive Sage Pastel Payroll experience, strong compliance knowledge, and the ability to provide exceptional support to a diverse client base.

The successful candidate will be responsible for payroll processing, payroll system support, statutory submissions, client relationship management, and contributing to business development initiatives.

Minimum Requirements Matric certificate

Relevant tertiary qualification

Sage Pastel Payroll qualification (essential)

Minimum 10 years’ experience working with Sage Pastel Payroll

Strong practical knowledge of Sage Pastel Payroll systems

Knowledge of other Sage products (essential)

PCC knowledge (essential)

Advanced Microsoft Excel skills (essential)

Good working knowledge of Microsoft Office

Experience with E@syFile submissions and reconciliations

Excellent verbal and written communication skills

Strong interpersonal and client-facing abilities

Ability to work under pressure and manage multiple priorities

Own reliable vehicle and valid driver’s licence Key Responsibilities

Payroll Support and Processing Process weekly, fortnightly, and monthly payrolls accurately and within agreed deadlines

Provide telephonic, remote, and onsite support to clients

Assist clients with payroll system queries and troubleshooting

Maintain accurate payroll records and documentation

Perform payroll reconciliations and related administrative functions

Ensure payroll data integrity and accuracy at all times Compliance and Legislative Requirements Prepare and submit EMP501 reconciliations through E@syFile

Ensure compliance with payroll, SARS, and employment legislation

Monitor legislative updates and implement required changes

Assist clients with payroll compliance and reporting requirements

Provide guidance on payroll best practices and statutory obligations Client Relationship Management Build and maintain strong relationships with clients

Deliver professional, responsive, and solution-driven service

Manage client expectations effectively

Identify opportunities to improve client payroll processes and efficiencies Business Development Canvass for new clients during quieter periods

Promote payroll packages, software upgrades, consulting services, and related solutions

Identify opportunities to expand services within existing client accounts

Support business growth through proactive client engagement Key Competencies Strong problem-solving and analytical skills

Excellent attention to detail and accuracy

Strong organisational and time management abilities

Professional communication and presentation skills

Ability to build rapport and maintain client relationships

Self-motivated with a proactive approach

Ability to work independently and within a team environment

Strong administrative capability

Adaptable and willing to continuously learn and develop

Commercial awareness with a customer-focused mindset Ideal Candidate

The ideal candidate will be a seasoned Sage Payroll professional with extensive payroll processing experience, advanced Excel skills, strong compliance knowledge, and a passion for delivering exceptional client service. They will be confident engaging with clients, resolving complex payroll queries, and balancing operational responsibilities with business development activities. Salt is acting as an Employment Agency in relation to this vacancy.