API Program Manager

The API Program Manager will be responsible for leading and managing multiple interrelated technology projects under a unified program strategy, ensuring successful delivery within defined timelines, budgets, and quality standards. The role involves overseeing large-scale, multi-stream programs, coordinating cross-functional teams, managing stakeholder expectations, and ensuring alignment with business objectives.

The ideal candidate should have strong experience in program/project management within technology or fintech environments, with a good understanding of API platforms, microservices, digital channels, and Agile delivery methodologies.

1. Program Management

• Lead and manage multiple interrelated projects within a broader program.

• Define program scope, objectives, milestones, deliverables, and success criteria.

• Develop and maintain integrated program plans, schedules, and budgets.

• Ensure all projects are aligned with the overall program strategy and business goals.

2. Project Planning & Delivery

• Monitor program progress against timelines, budgets, and deliverables.

• Oversee end-to-end program execution and ensure timely delivery.

• Identify potential risks, dependencies, and issues and implement mitigation plans.

• Facilitate decision-making and remove delivery roadblocks.

3. Stakeholder & Team Management

• Coordinate with Project Managers, Product Owners, technical teams, and business stakeholders.

• Manage senior stakeholder communication and provide regular program status reports.

• Drive collaboration across cross-functional teams.

• Manage vendor relationships and third-party dependencies.

4. Governance & Reporting

• Ensure compliance with program governance frameworks and delivery standards.

• Track program performance, risks, issues, budgets, and resource allocation.

• Provide progress updates and management reports to senior leadership.

• Ensure effective program controls and decision-making processes.

5. Agile & Technical Delivery

• Drive continuous improvement and Agile adoption across delivery teams.

• Apply Agile, Scrum, and Waterfall methodologies based on project requirements.

• Understand API-driven environments, microservices architecture, and digital channel ecosystems.

• Use program management tools such as MS Project, Jira, and Azure DevOps.

• Minimum 7+ years of experience in Program Management or Project Management.

• Experience working in Technology, IT, or Fintech environments.

• Proven experience managing large-scale, complex, multi-stream programs.

• Strong understanding of API platforms, API integrations, microservices, and digital channels – highly desirable.

• Hands-on experience with program planning, budgeting, scheduling, and delivery management.

• Strong knowledge of Agile, Scrum, and Waterfall methodologies.

• Experience coordinating multiple Project Managers, Product Owners, and technical delivery teams.

• Experience in stakeholder management, vendor management, risk management, and program governance.

• Proficiency in MS Project, Jira, Azure DevOps, or similar tools.