Customer Service Operations Support Specialist

Samsung Electronics • Korean • English: C1 • Wireless • Storage • 1 day ago
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Location
In office (Almaty)
Overview
Company
Impact
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Samsung Electronics

Samsung Electronics is a South Korean company founded in 1969 and the largest business in the Samsung group, operating across two very different halves. Its device solutions division makes memory chips, foundry services and image sensors and is one of the largest semiconductor producers in the world, while its device experience division sells Galaxy smartphones and tablets, televisions, home appliances and networking equipment to consumers. Headquartered in Suwon and listed in Seoul, it is the biggest supplier of DRAM and NAND memory and competes with TSMC in contract chip manufacturing.
samsung.com • HQ: Suwon, South Korea • Wireless • Displays & Panel Technology • Storage • Semiconductor Manufacturing • Hardware • Semiconductors • Smartphones • Consumer Electronics • 1001-5000 employees • Est. 1969

How You Will Make an Impact:

  • OFS - On Front Stock (Calculation, proposals, customer communication, returns).

  • PAR - Parts arrival Ratio (Outbound delivery speed management).

  • Urgent Repair support.

    Parts Operations Support:

  • Incidental Fee management (Calculation, improvement, update).

  • Custom Clearance processes(Letters, documents translation, deliveries tracing, etc.).

Your Background at a Glance:

  • Ability to work carefully and in detail with information, content, figures, procedures, contracts.

  • Ability to manage and control several tasks and activities simultaneously.

  • Willingness to learn and develop.

  • English proficiency.

Our Promise to You:

  • Work Your Way: embrace a flexible schedule starting from 7AM up to 7PM.
  • Level Up Anytime: get unlimited access to premium online training platforms.
  • Stay Healthy, Stay Happy: full medical insurance coverage.
  • Annyenghaseyo to New Skills: dive into Korean language classes.
  • Move, Stretch, Thrive: from fitness reimbursements to weekly yoga sessions.
  • Fuel Up on Us: enjoy daily lunch allowance.
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