Operations Controller ($1,200)

- Monitor daily manpower deployment, attendance, and shift coverage, including arranging replacements and relief personnel when required.
- Prepare and maintain site-specific deployment plans, including monthly and weekly rosters, daily deployment schedules, and ad-hoc adjustments based on operational requirements.
- Assist with recruitment activities, including sourcing candidates, screening applications, arranging interviews, and following up with applicants.
- Handle incoming and outgoing calls, messages, and inquiries from clients, employees, and other relevant parties.
- Conduct regular welfare checks with deployed personnel and follow up on employee concerns, requests, and operational matters
- Receive incident reports, coordinate the necessary follow-up, and escalate matters to the relevant personnel or management.
- Perform data entry, update records, and maintain recruitment, deployment, attendance, and operational trackers.
- Compile and consolidate information for daily, weekly, and monthly reports, including manpower updates, attendance records, incidents, and other operational matters.
- Assist with manpower planning, scheduling, deployment arrangements, and other day-to-day operational requirements.
- Liaise with internal departments, clients, vendors, and ground personnel on administrative and operational matters.
- Monitor outstanding tasks, follow up on pending submissions, and keep relevant parties updated.
- Maintain proper documentation, records, and inventory information, where applicable.
- Carry out other operational and administrative duties as

- Bachelor's degree in Business Administration, Management, Communications, or a related discipline.
- Advanced proficiency in spoken and written English, with a strong command of grammar, vocabulary, and professional correspondence.
- Proficient in Microsoft Office, particularly Excel, Word, and Outlook. Must be comfortable working with spreadsheets, data entry, reporting, and online systems.
- Strong organizational skills, with the ability to manage multiple tasks, prioritize work, and meet deadlines.
- Confident and professional when handling telephone conversations, inquiries, and correspondence
- Good analytical and problem-solving skills, with the ability to assess situations and make sound decisions.
- Meticulous with records, figures, and documentation.
- Able to work independently with minimal supervision and follow through on assigned tasks.
- Resourceful, adaptable, and able to handle changing priorities and unexpected situations.
- Patient, responsible, and able to deal with people professionally, including during difficult situations.
- Previous experience in operations, administration, recruitment, customer service, or coordination would be an advantage

*Salary: USD 1,200 per month
*Working Hours: 12-hour shifts (Day or Night)
*Working Days: 6 days per week (Weekday Off)