Continuous Improvement Lead
Our Team:
Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions. Sanofi Global Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally.
Main responsibilities:
This role is a key position within a newly created team responsible for the Implementation of Business Operations Optimization Model, delivery of process innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology, and the supporting framework, to deliver business transformation.
The overall purpose and main responsibilities are listed below:
To Implement Business Operations Optimization model.
To identify and deliver process improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
To work with key business stakeholders to build a continuous improvement environment to support an ongoing programme of change
To lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions
To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
To identify trends and process variations as part of establishing a continuous improvement monitoring system
To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements
To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times
To set up a program, deliver coaching and run projects pan jurisdiction
To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects
About you
Experience:
Minimum 10-12 years proven continuous improvement analytical experience from a similar role, including project management and business analysis
Lean Six Sigma Black Belt, Agile, Project management from a reputed and accredited institute preferred
Technical skills:
Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping
Ability to set-up, facilitate and lead service improvement/’WorkOut’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping)
Hands on experience of Power BI, Power Apps, dashboarding tools, AI hands preferred
Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success
Experience of designing or implementing a framework of continuous improvement in a multijurisdictional organisation
Experience of hands-on implementation of continuous improvement programs and Lean solutions
Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts
Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between
Soft skills:
Strong drive, results-orientation, self-sufficiency, accountability, and ability to deliver under pressure
Good written/oral communication skills and strong interpersonal skills
Must possess a global mindset and the ability to work well across cultures, time zones, and geographies
Education:
Master’s degree is required; degree in health science area is preferred
Languages:
Excellent knowledge of English language (spoken and written)
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!