Data Center Physical Security Quality Manager (m/f/d)

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP Global Physical Security (GPS) mission is to provide Best-in-Class Physical Security Solutions, meeting Industry Best Practices to Protect SAP Brand, Personnel and Assets. GPS is the Primary Physical Security Stakeholder in the SAP Organization, managing various Physical Security Services to ensure the Physical Safety and Security of SAP, and its Assets (Data, Facilities, Peoples, Products, Processes).

SAP operates its own data centers and partners with local leaders in co-location hosting centers to provide secure, environmentally controlled facilities that offer an integrated security management system. On-site security measures include the issuing of electronic photo IDs, cardholder access control, biometrics, recorded digital video surveillance, and alarm monitoring. In doing so GPS needs to ensure that the security measures keep pace with the increase of security exposure for SAP as a cloud provider for the world economy.

The GPS Regional Data Center Physical Security Manager will be the single point of contact for all SAP Data Center Physical Security related topics in region. The Regional Data Center Physical Security Manager will be responsible for the SAP Data Center Physical Security Standard and the DC Physical Security checklist used by SAP Compliance teams for internal data center audits. The Data Center Security Head will work collaboratively with Global Physical Security Field Operations, the GPS Risk and Compliance team, and SAP Data Center Management (DCM). The Regional Head will liaise between the organizations and be a trusted advisor and partner on all Data Center Physical Security topics. The Strategic Goal for this position will be to enhance Physical Security at all SAP owned, co-located and partner data centers more efficiently. In addition, the ideal candidate will need to proactively engage with SGSC Compliance, DCM and SAP Cloud Business teams on data center physical security requirement topics

What You’ll Do:

Strong ability to write, manage, and enforce Security Standards and Security Requirements related to Data Center Physical Security to include SLA’s, processes, KPI’s, and verifications.

• Strong experience and understanding of data center physical security operations
• Experience in an enterprise global organization
• Excellent communication skills between all SAP Cloud LoB’s and stakeholders
• Strong understanding and past participation in Data Center audits and compliance topics such as SOC, ISO and PCI certifications
• Possess deep understanding of the data center (DC) industry and identify and collect key market information/trends and implement into SAP DC’s.
• Serve as mentor/thought leader to all lines of businesses impacted by DC physical security
• Serve as liaison to executive management, provide reports, champion internal goals and manage KPI’s
• Responsible for quality assurance processes, reporting and remediation (tracking and stewardship) with stakeholders and dependencies
• Excellent communication skills between all SAP Cloud LoB’s and stakeholder
• Defines processes and templates, KPIs in cooperation with other Field Operations Security Managers
• Develop and maintain partner relationships with GPS Field Operations Security teams.
• Handle Physical Security DC escalations, by ensuring timely processing and providing regular status updates
• Ability to accurately assess and document all physical security risks of a Data Center
• Ensures continuous Improvement of Physical Security at Data Centers
• Support for audits (external Auditors e.g. KPMG, PwC, TÜV / internal auditors SAP Corporate Audit)
• Assurance that security regulations and compliances are observed always
• Build and enhance engagement and collaboration with other security and cross-functional teams as well with Cloud businesses.
• Accountable for knowledge management and quality assurance and organizational learning. Transfer relevant knowledge across organizational boundaries

What You Bring:

• Bachelor’s degree in Computer Science, Mathematics, Physics, Engineering or other IT-related fields
• Proven leadership competencies
• Profound knowledge in Physical Security Access Controls, NVR’s, Awareness and Training
• Very good understanding of SAP’s Cloud Compliance Framework and its impact on Cloud business
• Excellent analytical capabilities and ability to simplify complexity
• Strong Data Center knowledge of UPS, DRUPS, Generators, Environmental controls & Utility controls
• Strong understanding of Data Center Tier level I, II, III & IV requirements
• Excellent German language skills (written and spoken) are essential

Preferred Skills

• Strong Physical Security experience
• Data Center Infrastructure experience
• Compliance and Risk Mitigation experience

WORK EXPERIENCE

• 8+ years Physical Security experience
• 8+ years of IT Data Center Infrastructure experience
• Compliance & Audit experience

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: 440765 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid