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Call-operator
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Salary
$3.9k – $6.3k per year (gross)
Location
In office (Tashkent, 10am - 7pm)
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 9, 2026.
Overview
Company
Impact
Profile match
Sarafan is an Uzbekistan-based technology company and digital platform specializing in influencer marketing and IT services. Headquartered in Tashkent and registered as an IT Park resident, the organization provides software development, internet project management, and data services. Its core business activity centers on connecting brands with digital creators and bloggers to execute effective advertising campaigns and promotional strategies across online channels.
Call operator - Grand shtor
Maosh: 4 000 000 - 6 500 000 so'm KPI bilan
Bandlik turi: To'liq bandlik
Ish formati: Ish joyida
Ish jadvali: 6/1, 10:00 - 19:00
Manzil: sh. Toshkent, O'ratepa 41A
Tavsif
Pozitsiya kiruvchi qo'ng'iroqlarni qayta ishlash, mijozlarni mahsulotlar va xizmatlar bo'yicha maslahat berish, hamda kompaniya standartlariga muvofiq muammolarni hal qilish uchun javobgardir. Savdo hajmini oshirish va mijozlar xizmati sifatini yaxshilashga hissa qo'shadi.
Vazifalar:
- Mijozlardan keladigan telefon qo'ng'iroqlarini qabul qilish va qayta ishlash
- Mahsulotlar va xizmatlar bo'yicha mijozlarga maslahat berish
- Murojaatlar va buyurtmalarni tizimga kiritish
- CRM tizimida mijozlar ma'lumotlarini yangilab turish
- Tashqi qo'ng'iroqlarni amalga oshirish (agar kerak bo'lsa)
- Xizmat ko'rsatish standartlari va SLA ga rioya qilish
- Qo'ng'iroqlarni tegishli mutaxassislarga yo'naltirish
Talablar:
- O'rta maxsus yoki oliy ma'lumot
- Call-markazda ishlash bo'yicha 1-3 yillik tajriba
- Rus tilida savodli va ravon so'zlashuv
- Kompyuterda ishlashning asosiy ko'nikmalari
- CRM tizimlarida ishlash ko'nikmalari
- Mijozlar bilan ishlashning asosiy tamoyillarini bilish
- Ishonchli va tushunarli aloqa qilish qobiliyati
- Smenali ish grafigiga tayyorlik
Sizning afzalliklaringiz:
- Oylik maosh + sotuvdan foiz tizimi
- Sotuv natijalari bo'yicha o'zgaruvchan bonuslar
- Cheklanmagan daromad potentsiali
- Bonuslarning haftalik yoki oylik to'lovi
- Rejalarni bajarganlik uchun choraklik mukofotlar
- Kompaniya hisobidan mahsulot va savdo texnikasi bo'yicha o'qitish
- Birinchi oy davomida murabbiylik tizimi
- Yo'nalish rahbari lavozimigacha bo'lgan karyera o'sishi imkoniyati
- Ish bo'yicha korporativ aloqa vositalari
- O'zbekiston Respublikasi Mehnat Kodeksiga muvofiq rasmiy ishga joylashtirish
- Kompaniya mahsulotlariga chegirmalar
Zarur ko'nikmalar:
- Kiruvchi va chiquvchi qo'ng'iroqlarni qayta ishlash
- Savdo skriptlari asosida ishlash
- Mijozlarga konsultatsiya berish
- CRM tizimida mijoz ma'lumotlarini kiritish
- Kelishuvlar va murojaatlarni qayd etish
- Belgilangan SLA standartlariga rioya qilish
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