Digital Content Strategist

The Opportunity:

The Digital Citizen Experience team of the Ministry of SaskBuilds and Procurement is seeking an energetic, flexible, highly organized, and motivated digital communication professional. You will work independently and as part of a digital team to develop and manage the Government’s websites. You will lead and manage digital projects for the Digital Citizen Experience team, as well as create and manage the digital content standards using a client-centered approach. You will establish relationships and liaise with ministry web leads, communications branches, and various stakeholders, providing direction on digital standards, best practices, and strategies. We are looking for a well-organized, detailed and goal-oriented professional.

Strong communication and interpersonal skills are essential. You will have a strong background in web writing, analytics, and experience using a content management system, as well as proper website information architecture. You will have excellent verbal and written communication and presentation skills. You’re a strategic thinker and can translate that to solid, persuasive storytelling. The ability to manage multiple projects at once is critical for this position.

• Research opportunities to apply technology solutions that improve ministry process efficiency, effectiveness, or enable new services, and define methods for measuring results.
• Analyze business processes and application systems to identify strengths, weaknesses, risks, and improvement opportunities, and recommend strategic business solutions based on best practices and assessment of benefits.
• Lead technology planning sessions with clients; document business needs; develop business cases and cost estimates; translate business processes into technical specifications for internal teams or vendors; and support preparation of submissions for senior management.
• Manage business application development initiatives by defining scope and requirements, supporting process and application design, coordinating vendor development work, overseeing testing and implementation, and assigning/monitoring work of project team members.
• Develop and maintain policies, standards, and supporting documentation for IT application changes; obtain necessary approvals; deliver training; and provide ongoing guidance and interpretation.
• Provide daily technical and program support by troubleshooting system and service delivery issues, assisting end users, and ensuring effective application use.
• Represent the ministry on inter-ministerial IT projects, sharing information and identifying opportunities for new or enhanced systems and applications, and act as a liaison among business units, technology teams, support teams, and external stakeholders.

Job Capabilities:

As a public servant, we are seeking someone who:

• Is accountable, takes ownership of their work by contributing to organizational outcomes and demonstrates the corporate values in our Commitment to Excellence.
• Is innovative and seeks out ways for improvement by thinking creatively, identifying new ideas and taking responsible risks.
• Works collaboratively with others to understand, engage and have meaningful dialogue to achieve work outcomes.
• Is inclusive, identifies and is aware of personal bias, and readily seeks out and appreciates diverse perspectives.
• Is adaptable, continuously learns from experience and applies those learnings to new situations.
• Focuses on achieving public service excellence.

Technical Knowledge and Skills:

You will have knowledge of:

• Digital communications;
• Leading multiple projects;
• Web analytics;
• Content strategy and content management systems; and
• Digital communication principles and practices.

You will have the demonstrated ability to:

• Write, edit, and review a variety of communications materials, ensuring content meets the digital standards;
• Tone and style are appropriate for the audience and medium;
• Visually, verbally, and in writing, communicate information to a variety of audiences that persuades, builds support, educates, and promotes understanding;
• Tell stories to a digital audience using a client-centered approach;
• Coach others on web writing and other web best practices;
• Create CMS training documentation and use it to train ministry editors within the website CMS;
• Manage website information architecture and navigation structures on content-heavy websites;
• Organize and prioritize a high volume of projects with competing deadlines to consistently produce high-quality work within established time frames and budget;
• Establish, build, and maintain positive, proactive relationships with co-workers, clients and stakeholders through a consultative approach;
• Anticipate, identify, and assess broad issues in the context of the impact on ministerial/governmental mandate/strategic direction; and
• Look beyond government for shifts, trends, and innovative approaches that can be implemented to improve results.

You will be:

• Energetic, goal-oriented, and highly organized in order to respond quickly and confidently in an ever-changing, dynamic work environment;
• A conceptual and innovative thinker who exercises good judgment in decision-making processes; and
• A team player who works well with a variety of stakeholders in a fast-paced workplace.

Typically, the knowledge and skills required for this position would be attained through a degree in Public Relations, Communications, New Media Communications, or a related field of study, combined with several years of managing a website and multiple projects. Saskatchewan’s Public Service values respect and integrity, serving citizens, excellence and innovation and working as one team. Our people also enjoy work-life balance in a workplace that supports creativity, diversity, learning and career development opportunities.

SaskBuilds and Procurement: where infrastructure, Procurement, real property, facility management, logistics and information technology meet to enable the Government of Saskatchewan’s Growth Plan and programs and services for citizens and communities.

The Ministry of SaskBuilds and Procurement offers dynamic and challenging work for talented individuals in an environment that supports innovation, creativity and diversity. If you want to learn more about the Ministry of SaskBuilds and Procurement and what we offer, check out our website Ministry of SaskBuilds and Procurement.

Job Skills:

• Communication (Level C)
• Critical Thinking (Level C)
• Digital Skills (Level C)
• Interacting with Others (Level C)
• Navigating Ambiguity (Level C)
• Managing Self (Level C)
• Health, Safety and Wellness (Level A)
• Data Literacy (Level C)
• Influence (Level C)
• Political and Organizational Awareness (Level C)

Learn more about the Government of Saskatchewan’s Capabilities and Skills Framework here.

What We Offer:

• Dynamic and challenging work
• Competitive salary
• Comprehensive benefits package including pension
• Vacation, scheduled days off, and other types of leave
• Inclusive work environments
• Career growth, development, and advancement opportunities
• Vacation and earned days off (EDOs)
• A diverse and inclusive workplace that values individual contributions

Our Commitment to Excellence:

The Government of Saskatchewan upholds deep-rooted values of Respect and Integrity, Serving Citizens, Excellence and Innovation, and Acting as One Team.