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Senior Technical Support Engineer

Saviynt • Identity Management • Security Compliance • Python • JavaScript • SQL • 5 months ago
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Salary
≈ $17k – $40k per year (Estimated)
Location
Hybrid (Bengaluru, India)
Seniority
Senior · 6+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on May 5, 2026. Saviynt scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Saviynt

Saviynt is an identity security software company whose cloud platform, Saviynt Enterprise Identity Cloud, combines identity governance and administration, privileged access management, application access governance and third-party access management. It serves large enterprises and government agencies, with engineering centers in Bengaluru and a federal office in Reston, Virginia. The company is headquartered in El Segundo, California, United States.
saviynt.com • HQ: El Segundo, United States • Security Compliance • Identity Management • 501-1000 employees • Est. 2010
Tech stack of Saviynt
Backed by 1011vc

WHAT YOU WILL BE DOING

  • Communicate with end users/businesses to explain the issue(s) and solutions for implementation related questions
  • Provide technical analysis for the production incidents, resolution, and root cause analysis for the incidents
  • Publish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating procedures
  • Identify, debug and troubleshoot break fix issues and take it to a resolution
  • Respond and resolve issues within agreed service levels
  • Work closely with Engineering and DevSecOps teams for activities related to supporting the IAM and CPAM service offerings

WHAT YOU BRING

  • Strong Domain knowledge in Identity and Access Management (IAM)
  • Hands-on experience in configuring and deploying one or more IAM tools like Saviynt, Sailpoint, OIM or ISIM
  • Knowledge and experience in invoking REST/SOAP web services using tools such as Postman
  • Database : Extensive experience in database operations & SQL
  • Strong hands-on experience with Scripting (ex. Shell, Javascript, Python, Groovy)
  • Basic knowledge of operating systems such as Linux, Unix & windows
  • Prior experience integrating with any SSO providers
  • Experience working with global Customers and strong customer focus
  • Excellent written and verbal communication skills
  • Keywords: Cloud, Java, Scripting, Linux, SQL
  • Minimum 6+ years experience in implementing various IGA solutions
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