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Salary
$38k per year
Location
In office (Walpole)
Seniority
Staff · 1+ year exp
Visa
Filed H-1B visas in the last two years
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 16, 2026.

Overview
Company
Impact
Profile match
SBM Management Services is an American soft services facilities management company that provides custodial, cleanroom and GMP cleaning, floor care, recycling and related workplace services, headquartered in McClellan near Sacramento, California. Founded in 1982 in Sacramento, the minority-owned company reports more than 12,000 associates at over 1,000 client sites for a Fortune 500 client base in the US, Latin America and Asia, and runs its operations on its own 4insite reporting and compliance platform. It hires custodians, day porters, GMP technicians, site supervisors and managers, account directors, HR staff and some technology roles such as data engineers.

Title:

CSR Lead

Job Description:

Compensation: $19.88 per hour

Job Overview

The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Provide work direction and assistance to custodians as directed by Custodial Supervisor
  • Assist Custodial Supervisor in scheduling and training staff as needed
  • Operate motorized cleaning equipment
  • Track equipment inventory, maintenance, and repairs
  • Schedule clean up and repairs as needed
  • Maintain daily upkeep of assigned area
  • Track and maintain supplies inventory
  • Assist Custodial Supervisor in purchasing cleaning supplies and equipment
  • Perform quality, service, and safety inspections
  • Report incidents and hazardous conditions to supervisor
  • Report employee personnel and customer issues to supervisor
  • Monitor employees for proper use of personal protective equipment, and supplies
  • Correct at risk behavior, then report to the supervisor immediately
  • The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.
  • Provide recommendations for corrective action on areas that need improvement

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience: High school diploma or GED required. 1 to 2 years related experience.

Certificates, Licenses, Registrations:

CPR/AED/First Aid certification.

A valid driver's license may be required for this position based on business needs. Employees required to drive as part of their job duties must maintain an acceptable Motor Vehicle Record (MVR) and meet company driving eligibility requirements.

Completed all safety and task training certification.

May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills

Knowledge of cleaning methods and equipment and willing to share with team

Knowledge of the upkeep and care of the cleaning equipment

Knowledge of cleaning compounds and chemicals, and their safe, efficient use

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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