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System Admin & Service Desk(Korean Bilingual)

SBT Global • Korean • English • Secondhand • Wholesale • Bachelor's Degree • 19 days ago

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Salary

≈ $54k – $112k per year (Estimated)

Location

In office (Plano)

Seniority

Senior · 5+ years exp

Employment

Contractor

Confirmed on the employer's own hiring board on Oct 26, 2026. First seen by Alion on Oct 7, 2026. SBT Global scores B on the Alion truth index.

Overview

Company

Impact

Profile match

SBT Global

SBT Global is an enterprise technology and global commerce company headquartered in Texas. The organization specializes in technology procurement and distribution, software development, and the export of pre-owned electronics and gadgets. Through its strategic investments, logistics networks, and e-commerce platforms, the company works to bridge North American supply chains with emerging international markets.

sbtglobal.com • HQ: Irvine, United States • Secondhand • Wholesale • 1001-5000 employees

Tech stack of SBT Global

Pay rate: ~$6,035.92/m, DOE

Work Location : Plano, TX

Contract Period: 1 yr

Service Desk & Customer Support
System Administration (Jira/MSP+/Web Systems)
Data Analysis (Excel/KPI/Reporting)
AI-Driven Automation & AI-assisted Development
Continuous Process Improvement (Agile Mindset) on QA/System failure issues

Perform basic to intermediate system administration tasks, including User and access management
System configuration: Workflow and process maintenance, Issue investigation and escalation
Ability to leverage prompt engineering techniques to create, optimize, and maintain AI-assisted workflows.

Bachelor’s degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field preferred.
5+ years of experience in one or more of the following areas:
Service Desk / Help Desk Operations
IT Operations or Application Support
System Administration
Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders.
Ability to work effectively with both U.S.-based teams and Korea-based Headquarters.
Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients.

Special Skills & Qualifications

Experience with Jira or other ticketing/workflow management systems preferred.
Understanding of web-based applications and system integrations.
Experience building lightweight automation solutions using AI-assisted development ("Vibe Coding"), low-code/no-code platforms, scripting, or similar technologies.

All your information will be kept confidential according to EEO guidelines.

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