Senior Infrastructure Engineer

SUMMARY The Senior Infrastructure & Cloud Solutions Engineer is a senior-level, client-facing, billable engineering role responsible for designing, implementing, and delivering technology solutions across client environments. This is a hands-on project delivery position focused on infrastructure modernization, Microsoft 365 and Azure initiatives, networking, security, virtualization, business continuity, and cloud transformation projects. The successful candidate will own projects from design through implementation while ensuring solutions are secure, scalable, supportable, documented, and recoverable. This role is ideal for someone who enjoys building solutions, solving complex technical challenges, and serving as a trusted advisor to clients. Success is measured by consistent delivery of high-quality billable project work, secure and scalable solution design, project leadership with minimal rework and strong client communication, root-cause resolution of complex issues, excellent documentation and operational standards, and contributions to team growth through mentoring and knowledge sharing. The ideal candidate is the engineer who clients trust to solve difficult problems and deliver meaningful outcomes: someone who can confidently design solutions, lead implementations, modernize infrastructure, strengthen security, validate recoverability, and communicate effectively with both technical and business stakeholders. This person thrives in a billable professional services environment and takes ownership of delivering successful client outcomes. JOB RESPONSIBILITIES Solution Design & Project Delivery Design, scope, and implement infrastructure, cloud, networking, security, and business continuity solutions. Lead technical delivery of projects from discovery through implementation and documentation. Conduct client-facing design sessions and provide technical recommendations. Ensure all solutions align with organizational standards and best practices. Microsoft Cloud & Azure Architect and implement Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID, Intune, and Azure solutions. Lead tenant migrations, cloud transformations, security hardening, and identity modernization projects. Design and support Azure Virtual Desktop (AVD) environments and related Azure infrastructure. Networking, Security & Virtualization Design and support routing, switching, VLANs, VPNs, wireless, firewalls, and multi-site networks. Implement and support Fortinet and other security platforms. Administer VMware and Hyper-V environments, including migrations, upgrades, and optimization. Establish security baselines, hardening standards, and recovery strategies. Backup, Recovery & Automation Design and validate backup, disaster recovery, and business continuity solutions. Establish and document RTO/RPO objectives and recovery procedures. Develop PowerShell automation and process improvements. Maintain documentation, SOPs, diagrams, and technical standards. Technical Leadership Serve as a senior escalation resource for complex infrastructure and cloud issues. Act as a trusted technical advisor to clients and internal teams. Mentor engineers and contribute to technical standards and best practices.

Requirements QUALIFICATIONS Required Qualifications 5+ years of infrastructure, systems, cloud, or consulting experience. Experience in a Managed Services Provider (MSP) environment. Proven ability to design and implement complete technology solutions. Advanced experience with Windows Server and Active Directory. Advanced experience with Microsoft 365, Entra ID, and Intune. Advanced experience with Azure infrastructure. Advanced experience with VMware and/or Hyper-V. Advanced experience with networking, firewalls, VPNs, and security technologies. Advanced experience with backup and disaster recovery solutions. Strong troubleshooting, documentation, and client communication skills.

Preferred

Qualifications Azure Virtual Desktop (AVD) and Nerdio experience. Fortinet certifications or experience. PowerShell automation experience. Datto, RocketCyber, Inky, and MSP security tools. JOB REQUIREMENTS Should be willing to accept a long-term work-from-home arrangement. Should be amenable to a permanent night shift schedule.