Head of Operations GPU Cloud

WHY WE NEED YOU ?

As our GPU Cloud business continues to scale, we are strengthening our operational capabilities to support the deployment and operation of increasingly large and complex GPU clusters.

Your mission will be to lead the operational delivery of new GPU clusters, coordinate our strategic suppliers and partners, and build the processes and operating model required to run our infrastructure reliably at scale.

You will play a key role in increasing our operational autonomy, ensuring that new clusters move efficiently from deployment to production while continuously improving how we operate and maintain our GPU infrastructure.

YOUR FUTURE TEAM

We work in a collaborative and international environment where the diversity of Scalers, combined with a strong culture of knowledge sharing, helps us bring ambitious projects to life.

You will initially operate as a highly autonomous individual contributor within the GPU Cloud organization.

The role is highly cross-functional and sits at the intersection of Engineering, Infrastructure Operations, Hardware, Supply Chain, Service Management, and GTM.

You will work closely with approximately 15 GPU Cloud engineers, as well as internal teams and external technology partners, to coordinate the deployment and operation of large-scale AI and HPC infrastructure.

YOUR DAILY ROUTINE

Tasks

• Direct the project management of GPU clusters

• Manage and drive suppliers during both project and run phases

• Oversee day-to-day run tracking with the support of dedicated contributors

• Organize interfaces and coordination with other Scaleway departments (hardware, supply chain, data centers)

• Line manage and support a Technical Account Manager (TAM)

• Design and implement the required organization to target autonomy in GPU cluster operations and maintenance

• Handle crisis management situations with manufacturers when SLAs or service commitments are impacted

• Collaborate with key infrastructure and GPU partners (Nvidia, AMD, Dell, HPE, VAST, DDN, Juniper)

ABOUT YOU

HARDSKILLS:

• At least 8 years of experiences in IT infrastructure project deployment (ideally GPU or HPC cluster deployments)

• Project direction and end-to-end management of complex infrastructure projects

• Hands-on experience with vendor and supplier management

• Familiarity with GPU, HPC, and infrastructure ecosystems (Nvidia, AMD, Dell, HPE, VAST, DDN, Juniper)

SOFT SKILLS:

• Rigor and thoroughness

• Strong organizational skills

• Ability to drive cross-functional alignment across multiple teams

• Solutions-oriented mindset under pressure and during crisis management

• Collaborative attitude with internal stakeholders and external vendors

WHAT YOU WILL FIND AT SCALEWAY ++++

• Hybrid work: We offer up to 3 days of remote work per week.

• Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.

• Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.

• Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.

• International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.

• Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.

Why join the Scaleway adventure?

A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.

A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.

Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.

THE NEXT STEPS …

• Discovery call with HR

• Interview with SVP GPU to understand your technical skills and approach to the role

• Interview with Chief Operating Officer to validate your expertise

• Final I nterview to deepen discussions and assess your fit with the team