Principal Product Manager

Job Description:

• Own multi-quarter product strategy and roadmap for a major product line
• Connect shifts in AI search, answer engines and agents to product bets
• Make product trade-offs using usage data, customer feedback and business impact
• Shape platform, integration and API design and exposure to customers and partners
• Partner with leadership on pricing and packaging
• Coach and mentor product managers, including a PM-in-training
• Help evolve roadmap, prioritization and go-to-market frameworks with the Product Community of Practice
• Lead discovery with enterprise customers and prospects
• Represent the roadmap in executive and customer conversations
• Bring customer evidence into strategy and prioritization
• Partner with Marketing and Customer Success on positioning, launches, enablement and adoption tracking
• Use AI copilots and agentic tools with judgment about verification and trust
• Develop a point of view on how AI answer engines and agents retrieve and act on structured content
• Report to the COO and co-founder

Requirements:

• 8+ years as a product manager
• Deep hands-on experience in B2B SaaS
• Ownership of a product line or product strategy across several quarters, with shipped outcomes and measurable impact
• Track record of coaching and mentoring product managers, including junior or early-career PMs
• Experience with pricing and packaging, or platform/API products
• Executive presence with enterprise customers
• Strong cross-functional partnership with Engineering and GTM teams
• Data-informed decision-making using adoption metrics, customer behaviour and usage trends
• Technical competency sufficient for architecture and feasibility discussions with Engineering
• Nice to have: depth in AI, semantic web, knowledge graphs or data platforms
• Nice to have: experience with SEO, martech, content platforms or answer-engine optimization
• Nice to have: experience scaling product frameworks or a product community of practice
• Nice to have: experience running customer-facing webinars, enablement or launch programs
• Nice to have: technical background in computer science or engineering, former engineering, solutions or analytics experience
• Nice to have: startup or scale-up experience
• Ability to work remotely in Canada

Benefits:

• Great benefits for health & wellness, with coverage starting as soon as employment begins
• RRSP matching
• Flex days in addition to vacation days
• Birthday off
• Weekly 1:1 conversations around professional development
• Culture Club virtual team events
• Inclusive work environment