Senior Technical Support Engineer
Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 22, 2026. Schneider Electric scores B on the Alion truth index.
We are looking for an experienced and licensed engineer who can read and analyze electrical specifications and wiring diagrams, provide applications engineering support to all customers and stakeholders.
What will you do?
- Provide general technical support for customers, particularly regarding technical information on products, prices, discounts, and application information during the pre-sales & after sales process
- Evaluate productand create bill of materials based on job requirements. He/Sheis also responsible in pricing reviewof quotation opportunities from Sales team
- Performs mediumto high complexity applications support for all ASCO products: Automatic Transfer Switches (ATS) critical power and packaged power products, , Communication products and Power Control Systems.
- Answertechnicalcalls,emailsor chat inquiries from customers. Uses technical related documents for references to all ASCO owner’s manual, technical bulletins, drawings, & other internal tools, etc.
- Helpbuild Frequently Asked Questions and Competitor Analysis documents for all products. ATS, ICP, & Communication Products every quarter
- Provides support to Canada, US and non-US based customers
- Handles responsibilities with minimal supervision and Improve relationships with all customers (Internal/External) and industry contacts by providing prompt, courteous response to inquiries.
Who would be successful?
- Licensed Electrical Engineer, but Electronics & Communications are welcome if they have a sound knowledge and experience in electrical engineeringapplications
- Must be willing to work on a hybrid work setup during US business hours in BGC, Taguig
- Has experience in electrical engineering or related fields. Haswork exposure with Emergency and Back-up Systems and in analyzing and reviewing electrical diagrams/specifications
- Familiarity with standards from National Electrical Code (NEC), Institute of Electrical and Electronics Engineers (IEEE), and American National Standards Institute (ANSI)
Proficient communication and collaboration skills to work with cross functional teams
- Strong time and management skills
- Electrical Technical Orientation, Team playerandhaspositive attitude, intellectually curious with a passion to learn
What's in it for me?
- Expand your technical expertise while working with innovative products and solutions
- Collaborative team environment that encourages knowledge sharing and growth
- Professional development opportunities to advance your career
- Direct impact on customer satisfaction and business success
Bring your technical talent to a team that values your expertise - apply today!
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Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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