Business Analyst

About Scrumconnect Consulting

At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, user-centred design, and modern technology solutions. We work with clients to understand business challenges, identify opportunities for improvement, and deliver solutions that create measurable value.

Location:Swansea (with a regular expectation of 60% on-site attendance).

• Strong focus onwork-life balancewith a flexiblehybrid model (3 days onsite)

• Be part of acollaborative, multidisciplinary agile environmentalongside civil servants and industry experts

Based in Swansea, South Wales - three days per week on-site

We are looking for an experienced Business Analyst to join our growing team and support the successful delivery of digital transformation and technology projects across a range of sectors.

Role Overview

As a Business Analyst, you will act as the bridge between business stakeholders and delivery teams, helping to define requirements, understand user and business needs, and ensure solutions align with organisational objectives. You will work closely with Product Managers, Developers, Architects, Designers, and stakeholders to deliver high-quality outcomes throughout the project lifecycle.

The successful candidate will be highly analytical, an excellent communicator, and experienced in working within Agile delivery environments.

Key Responsibilities

• Engage with stakeholders to understand business needs, challenges, and objectives.
• Elicit, analyse, document, and validate business and functional requirements.
• Facilitate workshops, interviews, and requirements gathering sessions.
• Translate business requirements into clear user stories, acceptance criteria, and process documentation.
• Analyse existing business processes and identify opportunities for improvement and optimisation.
• Create and maintain documentation including:
  • Business Requirements Documents (BRDs)
  • Functional Specifications
  • User Stories
  • Process Maps
  • Data Flow Diagrams
  • Gap Analysis Reports
• Work closely with Product Owners and delivery teams to refine and prioritise requirements.
• Support backlog management and sprint planning activities.
• Collaborate with technical teams to ensure solutions meet business and user needs.
• Assist with testing activities, including defining acceptance criteria and supporting User Acceptance Testing (UAT).
• Manage stakeholder expectations and communicate project progress effectively.
• Support change management and business readiness activities where required.

Essential Skills & Experience

• Proven experience working as a Business Analyst within Agile delivery teams.
• Strong requirements gathering, analysis, and documentation skills.
• Experience facilitating workshops and engaging with a wide range of stakeholders.
• Ability to translate complex business problems into clear and actionable requirements.
• Experience creating process maps, workflows, and business models.
• Strong understanding of Agile methodologies and frameworks.
• Experience writing user stories and acceptance criteria.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management abilities.
• Experience working closely with multidisciplinary teams including developers, testers, designers, and product managers.

Desirable Skills

• Experience working within public sector or regulated environments.
• Familiarity with the principles and standards of Government Digital Service (GDS).
• Experience using tools such as Jira, Confluence, Azure DevOps, Miro, or Visio.
• Knowledge of data analysis, reporting, and business intelligence tools.
• Experience supporting digital transformation and service improvement initiatives.
• Relevant Business Analysis certifications such as BCS, CBAP, or Agile BA qualifications.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work on impactful digital transformation programmes.
• Flexible and collaborative working environment.
• Ongoing learning and professional development opportunities.
• Access to a community of experienced delivery, design, and technology professionals.
• Career progression opportunities within a growing consultancy.

Diversity & Inclusion

Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities.

If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.