Logistics Office Administrator
Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 13, 2026.
Company Description
SCT Logistics is Australia’s largest privately owned rail and freight logistics company, delivering end-to-end supply chain solutions across road, rail, and warehousing. With over 50 years of experience, we operate a national intermodal network and offer tailored services including cold and ambient storage and specialised freight handling.
Our people are at the heart of what we do, and we’re committed to safety, innovation, and creating a supportive environment where our team can grow and thrive.
Why SCT?
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
Along with a competitive remuneration package we also offer:
- Development and growth opportunities
- Employee Recognition and Rewards Programs
- Flexible working arrangements
- Top up of government paid parental leave for the first six weeks
- Grandparent Leave
- Novated leasing and salary packaging
- 24/7 Access to our Employee Assistance Program
- Onsite car park
- Dress for your day policy
To learn more about these initiatives please visit our Careers Page
About the Role
We’re seeking a proactive and detail-oriented full-time Logistics Office Administrator to join our team at our Penfield site. This pivotal role ensures the accurate and effective control of CHEP and LOSCAM hired pallets through close collaboration with interstate pallet control colleagues and external trading partners. With the full support of management, you’ll bring a process-driven approach, strong attention to detail and relevant experience to help maintain smooth, efficient and reliable operations.
Job Description
Reporting to the Operations Manager, the position includes the following responsibilities:
- Dealing with customer & trading partner inquires for resolution
- Resolve correction/rejection invoice transactions in a timely manner
- Complete internal pallet reports for State and National departments
- Investigate CHEP/LOSCAM account anomalies &/or transactional queries between SCT Logistics & other parties
- Communicate regularly with SCT Logistics Interstate Pallet Controllers.
- Transfer weekly CHEP/LOSCAM dunnage pallets to respective receiving states.
- Adhoc duties relating to transport & logistics.
- Respond to all emails from receiving customers with POD & pallet docket requests
- Attend fortnightly teams meetings with National Pallet Controller & Interstate Pallet Controllers / administrators
- Coordinate and carry out general office and operational administration duties
- Use of SAP, 2IC (pallet software), Excel, Word, 360 Micro Soft Office applications
- Hard copy and electronic processing of freight delivery dockets/papers
- Entering data into the SAP system
- Matching customer invoices and pallet dockets with delivery paperwork
- Office supply ordering and monitoring
- Communicate non-compliant consignments locally and nationally
- Assist the Transport and Customer Service departments as required
- Support Customer Service Team
- Manage un-attended reception area