Product Owner Cloud Hosting & Infrastructure

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organizations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey - from getting people paid to attracting, rewarding and developing talent.

About the role:

As a Product Owner within the Cloud Hosting & Infrastructure Tribe, you are responsible for maximizing product value and driving its sustainable development. You define and communicate the product vision, manage the roadmap and backlog, and prioritize work based on business needs, customer expectations, operational requirements, security, and strategic goals.

Acting as the key link between stakeholders, customers, engineering teams, operations, and other Product Owners, you ensure alignment and informed decision-making. You translate ideas and requirements into clear features and user stories, manage backlog priorities, set stakeholder expectations, and approve completed work.

Working closely with technical experts, you help deliver stable, secure, scalable, and maintainable cloud and infrastructure services while balancing long-term strategy with short-term priorities.

Which tasks can you expect?

Key accountabilities Product Vision & Strategy:

• Define, communicate, and continuously refine the vision and direction of the assigned product or service.

• Translate Tribe and organizational objectives into meaningful product goals and priorities.

• Develop and maintain the product roadmap in collaboration with relevant stakeholders and technical experts.

• Balance long-term product development with short-term business and operational requirements.

• Ensure product decisions support sustainable and reliable Cloud Hosting & Infrastructure services.

Backlog & Priority Management:

• Own, maintain, and prioritize the product backlog.

• Capture ideas, requirements, improvements, technical needs, and stakeholder requests and translate them into actionable backlog items.

• Define clear priorities and ensure that the team understands the expected outcomes and business value.

• Work with subject-matter experts to create clear Features, Stories, requirements, and acceptance criteria.

• Regularly review priorities based on business value, customer impact, dependencies, risks, technical health, and available capacity.

• Make conscious scope and priority decisions when circumstances or business needs change.

Stakeholder & Customer Management

• Act as the key interface between the team and its stakeholders.

• Understand customer and stakeholder needs and incorporate them appropriately into product decisions.

• Communicate priorities, roadmap decisions, dependencies, and relevant changes transparently.

• Manage stakeholder expectations and facilitate alignment when priorities compete.

• Build strong relationships across Cloud Hosting & Infrastructure and with relevant business and technology areas.

• Collaborate with other Product Owners to manage cross-product dependencies and shared priorities.

Delivery & Product Quality

• Enable the team to focus on the highest-value outcomes.

• Ensure requirements and expected outcomes are sufficiently clear for implementation.

• Review delivered outcomes against agreed expectations and acceptance criteria.

• Gather feedback from customers, users, engineers, operations, partners, and stakeholders and use it to continuously improve the product.

• Work with technical experts to ensure that technical health, lifecycle requirements, security, reliability, and maintainability are considered alongside functional requirements.

• Support continuous improvement of the team's delivery approach.

Collaboration & Agile Ways of Working

• Work closely with engineers, architects, Scrum Masters/Agile Coaches, Product Owners, Tribe leadership, and other relevant stakeholders.

• Promote transparency, collaboration, ownership, and continuous feedback.

• Participate actively in relevant Agile planning, refinement, review, and alignment activities.

• Support the team in understanding the purpose and value behind priorities rather than focusing only on individual tasks.

• Act as a connector across teams and organizational boundaries.

What do you have to offer?

• Motivated to learn and develop professionally.

• Communicates openly, provides constructive feedback, and values transparency.

• Shows interest in hosting and platform technologies.

• Demonstrates strong analytical and writing abilities.

• Collaborates naturally with colleagues across and beyond the team.

• Takes ownership of products and challenges with enthusiasm.

• Works independently, proactively, and with initiative.

• Approaches tasks with pragmatism.

• Maintains a strong customer focus.

• Driven by results and energized by meeting deadlines.

• Fluent in spoken and written English.

What do we have to offer?

• A dynamic environment: flexible working hours and working from home

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Free language courses (during your working hours)

• Referral program

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

As this is an international role open in multiple countries, the full benefits package depends on the specific location. Feel free to ask our Recruiters for more details!

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

Why Join SD Worx?

• Flexible working: Flexible working hours and remote/hybrid working options - working arrangements are open for discussion

• Learning & development: Access to professional training and an individual development plan

• Career growth: Whether you want to deepen your expertise or broaden your career, there is room to grow within SD Worx

• Collaborative culture: From many locations, we work as one - moving from better to best together

SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.

All hiring decisions are made based on skills, experience and role-related qualifications.