Scrum Master Cloud Hosting & Infrastructure

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organizations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey - from getting people paid to attracting, rewarding and developing talent.

About the role:

As a Scrum Master within the Cloud Hosting & Infrastructure Tribe, your mission is to enhance team-level collaboration and agile maturity. You act as a servant leader and coach to the squad, enabling smooth delivery cycles, facilitating Scrum ceremonies, and fostering a culture of psychological safety and continuous improvement. You play a key role in removing impediments and nurturing the personal and professional development of squad members.

The role is responsible for fostering a strong, collaborative team culture grounded in agile principles, while enabling effective team dynamics. It includes planning and facilitating all Scrum ceremonies to ensure alignment and smooth delivery. Additionally, the position supports personal growth and HR-related processes by guiding career development and promoting a feedback-driven environment.

Which tasks can you expect?

Key accountabilities

• Act as a servant leader and coach to the squad.

• Facilitate Scrum events: sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Identify and remove team impediments to maintain delivery flow.

• Support continuous improvement and agile best practices within the squad.

• Conduct one-on-one sessions, encourage career development, and coach team members.

• Foster a culture of open feedback and psychological safety.

• Collaborate with Product Owners to maintain a well-prioritised product backlog.

• Serve as the first point of contact for HR-related topics and escalate when needed.

• Collaborate with HR and leadership on performance management and talent development.

What do you have to offer?

• Strong understanding of Agile and Scrum, with proven servant-leadership and coaching experience.

• Excellent facilitation, conflict resolution, communication, and interpersonal skills; fluent in English.

• Effective problem-solving and analytical abilities, able to assess performance, identify improvements, and make sound decisions under uncertainty.

• Skilled at establishing clear communication channels, building cross-functional relationships, and collaborating with engineering and business teams.

• Demonstrates empathy and provides tailored support to enhance team member experience.

• Strong leadership and mentorship capabilities, fostering a collaborative, high-performing culture.

• Experience working in technical environments or with engineering teams.

• Supports onboarding through structured programs aligned with SD Worx & Technology Tribes processes and culture.

• Manages feedback loops to continuously improve enablement programs.

• Knowledge of organizational development and performance management processes.

What do we have to offer?

• A dynamic environment: flexible working hours and working from home

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Free language courses (during your working hours)

• Referral program

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

As this is an international role open in multiple countries, the full benefits package depends on the specific location. Feel free to ask our Recruiters for more details!

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

Why Join SD Worx?

• Flexible working: Flexible working hours and remote/hybrid working options - working arrangements are open for discussion

• Learning & development: Access to professional training and an individual development plan

• Career growth: Whether you want to deepen your expertise or broaden your career, there is room to grow within SD Worx

• Collaborative culture: From many locations, we work as one - moving from better to best together

SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.

All hiring decisions are made based on skills, experience and role-related qualifications.