Senior Technical Writer - Spotware Systems

Spotware Systems is looking for a Senior Technical Writer to join our Content & Education Team. We are seeking an experienced technical writer who combines excellent documentation skills with hands-on expertise in AI-driven production, automation and publishing. You will help build scalable workflows that deliver accurate, consistent documentation for complex financial technology products.

Responsibilities:

• Create and maintain clear technical documentation, including user guides, illustrated how-tos and integration manuals.
• Design and improve AI-assisted documentation workflows, from source research and drafting to review, validation, localisation readiness and delivery.
• Structure and optimise documentation for AI readability, search visibility and reliable retrieval by agents.
• Use AI tools and agents to automate repetitive documentation tasks, while verifying technical accuracy against authoritative product sources.
• Maintain and enhance documentation portals (Docusaurus, MkDocs or similar platforms) and manage content through docs-as-code, Git and review workflows.
• Collaborate with product, engineering and other stakeholders to turn releases and new features into accurate, timely documentation.
• Produce release notes and selected B2B/B2C materials, including brochures, white papers and product-video scripts.
• Establish and apply terminology, style, accessibility and quality standards, including automated checks for accuracy, terminology, style and links.

• Proven experience writing technical documentation for trading, forex, financial technology or similarly complex software products, backed with a strong portfolio.
• Strong English writing, editing and instructional-design skills.
• Practical experience with documentation platforms, Markdown, Git and docs-as-code workflows.
• Hands-on experience using AI assistants, agents, MCP servers, APIs or similar tools into repeatable documentation production and quality-assurance workflows, beyond prompting alone.
• Ability to evaluate AI-generated output critically, validate claims against product evidence and protect sensitive information.
• Ability to work independently across teams, prioritise delivery, respond to feedback and improve processes continuously.

• Competitive remuneration reflecting your skills, contribution, and experience.
• Comprehensive private medical insurance for your peace of mind and well-being.
• Relocation support package (if applicable) - including visa and work permit arrangements to ensure a smooth move to Cyprus.
• Welcome Baby Bonus to celebrate life’s most joyful milestones.
• Birthday Voucher to make your special day even brighter.
• Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks - because great work deserves great food.
• Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized.
• Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation.
• Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives.
• Greek language classes to help you adapt smoothly to local life and culture.