Account Manager
About Seated
Seated is the first dynamic pricing platform for restaurants - we help fill their empty seats while providing consumers incredible rewards to top brands and unique experiences. We are quickly expanding our offerings to cities across the country and are looking for talented and ambitious people to embark on the journey with us!
Role Overview
Our Restaurant Success team is growing, and we’re looking for a Restaurant Success Manager who is passionate about driving revenue growth and seeking out new opportunities. This role is not just about maintaining relationships; it’s about being aggressive in identifying upsell opportunities and working toward a quota-driven environment where your success directly impacts the company’s bottom line.
You’ll be responsible for maximizing revenue from your portfolio of restaurant partners by proactively uncovering new opportunities, educating them on ways to optimize their use of our platform, and taking a hands-on approach to help them grow their business. In addition to your revenue-driven focus, you will also ensure that our restaurant partners are consistently engaged and receiving value from our services.
Responsibilities
- Drive revenue growth by identifying and upselling new opportunities within your portfolio of restaurant partners.
- Manage relationships with a portfolio of restaurant partners, with a focus on aggressive growth and revenue optimization.
- Proactively seek out and capitalize on new business opportunities, ensuring that every restaurant partner is maximizing their potential on the Seated platform.
- Educate partners on how to optimize their presence and performance on the platform, delivering value that directly impacts their bottom line.
- Work under a revenue quota to consistently meet and exceed targets, ensuring you hit sales goals every quarter.
- Utilize data to identify trends, opportunities for upselling, and ways to improve partner performance.
- Handle inbound inquiries and address concerns in a timely manner, focusing on solutions that drive additional revenue.
- Collaborate cross-functionally with other teams to ensure that your accounts are receiving the best support to drive revenue growth.
- Maintain up-to-date account data within our CRM and report accurately on account status and opportunities.
Requirements
- 2+ years of experience in a sales, account management, or upselling role-preferably in a high-paced environment where revenue growth and achieving quotas are key priorities.
- Proven success working under a quota and a track record of consistently exceeding sales or revenue goals.
- Exceptional communication, negotiation, and persuasion skills, with a focus on closing deals and securing long-term partnerships.
- A self-starter mindset with the drive to constantly seek new opportunities for account growth.
- Strong problem-solving skills, with the ability to manage multiple accounts and prioritize high-impact opportunities.
- A deep understanding of the restaurant or hospitality industry is highly preferred but not required.
- Experience in consultative sales or upselling strategies, with a strong focus on revenue generation and growth.
Benefits
- Salary range: $80,000 - $90,000 OTE per year (20% variable)
- Stock options
- Generous 401(k) match
- Comprehensive Healthcare, Dental, and Vision plans, including virtual care options
- Pre-Tax Flexible FSA, Dependent Care FSA
- Commuter Benefits
- Up to 16 weeks of paid parental leave
- Unlimited PTO
- Wellhub Membership with access to thousands of gyms and studios
- Citi Bike Monthly Membership
- $100 a month to spend at Seated restaurants
At Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you.