Senior Support Specialist (Security & Network)

At Securonix, we're on a mission to secure the world by staying ahead of cyber threats, reinforcing all layers of our platform with AI capabilities. Our Securonix Unified Defense SIEM provides organizations with the first and only AI-Reinforced solution built with a cybersecurity mesh architecture on a highly scalable data cloud. Enhanced by Securonix EONs AI capabilities, our innovative cloud-native solution delivers a seamless CyberOps experience, empowering organizations to scale their security operations and keep up with evolving threats.

Recognized as a six-time leader in the Gartner Magic Quadrant for SIEM and highly rated on Gartner Peer Insights, our award-winning Unified Defense SIEM provides organizations with 365 days of hot data for rapid search and investigation, threat content-as-a-service, proactive defense through continuous peer and partner collaboration, and a fully integrated Threat Detection, Investigation, and Response (TDIR) experience—all within a single platform. Built on a cloud-native architecture, the platform leverages the Snowflake Data Cloud for unparalleled scalability and performance.

Securonix is proud to be a cybersecurity unicorn and featured in CRN's 2024 Security 100 list. Backed by Vista Equity Partners, one of the largest private equity firms with over $100 billion in assets under management, we have a unique advantage in driving innovation and growth. With a global footprint, we serve more than 1,000 customersworldwide, including 10% of the Fortune 100. Our network of 150+ partners and Managed Security Service Providers (MSSPs) enables us to deliver unmatched security solutions on a global scale.

At Securonix, we are driven by our core values and place our people at the heart of everything we do:

• Winning as One Team: We work together with universal respect to achieve aligned outcomes
• Customer Driven Innovation: We innovate to stay ahead of the market and create value for our customers
• Agility in Action: We embrace change and are unified in our purpose and objectives amidst change

Join us as we redefine cybersecurity, innovate fearlessly, and grow together as one team.

Role Summary:

The Senior Support Specialist is a senior security practitioner responsible for defending the organization's network, infrastructure, and cloud environments against internal and external threats. This role operates at the intersection of security engineering and operations, with direct ownership of network security controls, threat detection, and incident response. Support responsibilities exist to enable security outcomes, not as an end in themselves.

This position requires hands-on expertise, sound judgment under pressure, and the ability to identify systemic risk before it becomes an incident.

Core Responsibilities:

Network Security Ownership

• Architect, deploy, and continuously harden network security controls including firewalls, VPNs, IDS/IPS, segmentation, and zero-trust access models.
• Own network perimeter and internal trust boundaries, including firewall policy design, rule lifecycle management, and access validation.
• Actively monitor network traffic and telemetry to identify indicators of compromise, lateral movement, and policy violations.
• Lead vulnerability discovery and remediation for network and infrastructure components.

Threat Detection & Incident Response

• Serve as the primary escalation point for all security incidents involving network intrusion, unauthorized access, malware, or data exposure.
• Perform deep forensic analysis using logs, packet captures, and endpoint data to determine scope and impact.
• Contain, eradicate, and recover from incidents while preserving evidence and maintaining operational continuity.
• Drive post-incident root cause analysis and ensure corrective controls are implemented, not merely documented.

Security Operations Engineering

• Maintain and tune security tooling including SIEM, NDR, EDR/XDR, and vulnerability management platforms.
• Define detection logic, alert thresholds, and response playbooks aligned to real threat models rather than checkbox compliance.
• Reduce noise and false positives while improving time-to-detect and time-to-contain metrics.

Security-Driven Support & Escalation

• Handle only the most complex escalations where security risk, system integrity, or availability is at stake.
• Enforce secure configuration standards across systems, networks, and cloud services.
• Mentor support and IT staff on secure operational practices and adversarial thinking.

Risk, Governance & Assurance

• Translate security policy and control requirements into enforceable technical reality.
• Support audits and assessments by producing defensible, technically accurate evidence.
• Continuously assess gaps between documented controls and actual security posture.

Architecture & Strategic Hardening

• Influence infrastructure and application design decisions to reduce attack surface and blast radius.
• Identify architectural weaknesses and advocate for durable, long-term security improvements.
• Track emerging threats and adjust defensive strategies accordingly.

Required Experience:

• 7+ years in security engineering, network security, SOC, or infrastructure defense roles.
• Deep, hands-on experience with enterprise networking and security architectures.
• Proven incident response experience involving real-world security events.
• Strong understanding of attacker techniques, lateral movement, and network-based threats.
• Experience securing cloud environments (AWS, Azure, or GCP).

Preferred Experience:

• Security certifications (CISSP, GSEC, GCIA, CySA+, or equivalent).
• Experience operating within SOC 2, ISO 27001, or similar frameworks.
• Scripting or automation capability to improve detection, response, or control enforcement.
• Background supporting SaaS, high-availability, or distributed environments.

What Success Looks Like:

• Security incidents are detected earlier and contained faster.
• Network access is tightly controlled, auditable, and aligned with least-privilege principles.
• Recurring issues are eliminated through structural fixes rather than repeated response.
• Security is embedded into daily operations, not bolted on after failures.

Benefits:

As a full-time employee with Securonix, you will be eligible for the following employee benefits:

• Health Insurance with a total sum insured is INR 7,50,000
• Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law
• Personal Accident with total sum insured is INR 10,00,000
• Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered.

Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Securonix complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.