IT Support
First seen by Alion on Nov 8, 2026.
Responsibilities
Job Responsibilities & Requirements
1. Perform troubleshooting, maintenance, and repair of various types of printers, including Inkjet, Dot Matrix, Thermal, and Laser Printers.
2. Understand and perform network configuration, installation, and troubleshooting, including Routers, Switches, and Wireless Access Points (AP).
3. Have hands-on experience or familiarity with networking and network security products, particularly MikroTik, Ruijie, and Fortinet series.
4. Perform hardware troubleshooting, diagnostics, maintenance, and component replacement for PCs and Laptops, including LCD Screens, Keyboards, Touchpads, and Wireless Network Adapters.
5. Understand and troubleshoot CCTV systems, including DVR, NVR, and IP Cameras.
6. Familiar with handheld devices, Portable Data Terminals (PDT), barcode scanners, and other warehouse operational IT equipment.
7. Provide technical support for IT infrastructure, hardware, software, and operational devices across multiple sites.
8. Perform preventive maintenance and ensure all IT equipment operates properly.
9. Prepare technical reports, maintain IT asset records, and document troubleshooting activities.
10. Demonstrate a strong willingness to learn, adapt to new technologies, and continuously develop technical skills.
Requirements
Qualifications
1. Minimum SMK graduate majoring in Computer and Network Engineering (Teknik Komputer dan Jaringan / TKJ) with at least 2 years of relevant work experience; OR
2. Minimum Diploma (D3) graduate in Information Technology, Information Systems, Computer Engineering, Management Informatics, or other relevant fields, with at least 1 year of relevant work experience.
3. Preferably domiciled in Tangerang or West Jakarta area.
4. Possess a valid SIM C (Motorcycle Driving License) and have personal transportation.
5. Willing and able to travel between multiple operational sites, covering up to 15 locations.
6. Willing to work in warehouse environments and handle on-site technical support.
7. Able to work under pressure, manage priorities, and handle multiple technical issues effectively.
8. Good communication skills, a proactive attitude, and the ability to work independently or as part of a team.
9. Willing to work on a shift schedule, including weekends or public holidays when required.
10. Responsible, disciplined, detail-oriented, and able to work with minimal supervision.
11. Willing to learn new technologies and continuously improve technical knowledge.
12. Available to join immediately (ASAP – As Soon As Possible).