Software Engineer II

The SEI Wealth Platform is seeking to hire a Software Engineer II. This position requires a strong foundation in software development, application support, and platform administration, with a focus on supporting and enhancing the Atlassian Jira ecosystem. The successful candidate will work in an Agile team environment and possess the ability to troubleshoot complex technical issues, support platform integrations, and maintain Jira configurations that enable effective software delivery. You should be adaptable, possess a broad range of technical skills, and demonstrate the ability to work effectively with software engineers, database engineers, technical operations, and other platform personnel. Experience supporting enterprise applications and development toolchains is highly desirable.

What you will do:

• Develop code based on reading and understanding business and functional requirements following the Agile process
• Produce and test high-quality code to meet all project deadlines and ensuring the functionality matches the requirements as well as all quality gates defined in our code analysis tools
• Analyze and resolve issues found during the testing or pre-production phases of the software delivery lifecycle; coordinating changes with project team leaders and cross-work team members
• Provide technical support to project team members and responding to inquiries regarding errors or questions about programs
• Interact with architects, technical leads, team members and project managers as required to address technical and schedule issues.
• Suggest and implement process improvements for estimating, development and testing processes.
• Provide technical support for the Atlassian Jira platform
• Troubleshoot and resolve Jira platform issues, integration failures, workflow defects, and system performance concerns.
• Support Jira upgrades, releases, configuration changes, testing activities, and production deployments while ensuring platform stability and availability.
• Develop and maintain Jira automations, scripts, dashboards, and integrations to improve development team productivity and operational efficiency.
• Collaborate with development, DevOps, and technical operations teams to support Jira's integration with source control, CI/CD pipelines, monitoring tools, and other enterprise platforms.
• Create and maintain technical documentation, operational procedures, and knowledge base articles related to Jira administration and support.

What we need from you:

• BS Degree in Computer Science, Information Technology, Electrical/Electronic Engineering or another related field or equivalent
• A minimum of 5 years prior work experience working with an application development organization; must demonstrate experience delivering systems and projects from inception through implementation
• Possesses solid software development and programming skills, with an understanding of design patterns, and software development best practices
• Work experience in developing Web Applications with Java, Java Script, and HTML. Experience with Spring MVC frameworks and Angular/React, typescript, etc is a plus.
• Hands-on experience administering and supporting Atlassian Jira in an enterprise environment, including workflow configuration, permissions management, dashboard and report creation, automation, troubleshooting, and platform maintenance.
• Hands on experience working on multi-tiered applications that are designed, developed and delivered as cloud- based solutions:

o Designing and developing Cloud Native applications,

o Creating microservices applications using technologies such as REST, JSON, Spring Boot, Spring MVC and Java

o Deploying and configuring well performing Cloud Native applications

o UI Web development framework experience

• Familiarity with:

o Relational databases such as Oracle, MySQL, SQL Server

o Unstructured data and persistence model such as MongoDB, Snowflake

o ORM tools (EclipseLink, JPA)

o DevOps toolsets for versioning, containers, such as Git, Docker, Kubernetes, Maven

Additional knowledge and/or experience desired:

• Development experience in the financial services industry including banking, wealth management, investment management, asset data and investment processing
• Experience supporting Jira Service Management or Confluence.
• Experience supporting integrations between Jira and DevOps tools such as Git, Bitbucket, Azure DevOps, Jenkins, Artifactory, or similar platforms.
• Familiarity with Jira APIs, scripting, and automation capabilities used to streamline operational support activities.
• Possesses Azure, AWS, or OCI certifications
• Test Driven Development
• Application migrations to the cloud
• Infrastructure-as-code tools such as Ansible and Terraform
• Identity Technologies (OAuth, Azure AD, AWS IAM, OKTA, Ping)
• Experience with event-driven architecture, domain-driven design, and API-first development.
• Monitoring tools such as Dynatrace, Prometheus, or Grafana

What we would like from you:

• Exceptional communication abilities
• Advanced system and technical analysis expertise
• Strong self-motivation and capability to manage multiple priorities effectively
• Demonstrated capacity to build robust internal networks across the platform
• Superior collaboration, negotiation, and conflict management skills
• Creative thinking and aptitude for identifying optimal solutions
• Proficiency in developing concrete results and deliverables from abstract concepts
• Outstanding problem-solving capabilities
• Diagnostic proficiency in analyzing technical, business, and financial challenges and solutions
• Ability to draw insights from prior examples and eagerness to comprehend application architecture
• Results-oriented approach with adaptability to rapid change
• Commitment to exemplify SEI's core values: courage, integrity, collaboration, inclusion, connection, and fun

SEI’s competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.

The position title reflected in this job description is aligned with SEI's current internal job architecture. As part of SEI's role and career framework, internal job titles may not directly correspond to external market titles and may differ from titles previously assigned during an employee's tenure or at the time of hire.

SEI is an Equal Opportunity Employer and so much more…

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we’re (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.

SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.