Engineering Support Specialist I

Essential Duties and Responsibilities

1. Complete basic testing, services, or troubleshooting of SEL products and processes in accordance with defined procedures under the direction of more experienced staff.

2. Provides status updates to SEL staff and customers. Communicates effectively with team and internal partners and customers.

3. Learn and follow department processes while communicating opportunities for improvement to documentation or work instructions.

4. Represent your team by participating in collaborative improvement efforts.

5. Develop basic proficiency in the activities required to support one of the Operation Team’s disciplines (i.e. Flowline product failures, Product Hospital, test infrastructure support, or Test Lab), or R&D’s disciplines (i.e. Lab Support, Product Test, Infrastructure, or Compliance).

6. Travel 75% of the time to support customer and business needs.

7. Learn and apply SEL Values, Principles of Operation, and World Class Manufacturing Principles.

8. Understand. Create. Simplify.

9. Other duties as assigned.

Required Qualifications

Two years’ relevant experience

Able to efficiently operate Windows and MS Office

Strong writing, documentation, and speaking skills

Ability to learn new skills and assume new responsibilities

Ability to work cooperatively in a team environment

Background check results satisfactory to SEL

Ability to travel up to 75%

Preferred Qualifications

Two years’ experience working with SEL products

Experience with computer-controlled test equipment

Ability to read and interpret assembly drawings, electronic schematics, and wiring diagrams

Physical Requirements

Lift, push, pull and maneuver up to 20 pounds frequently, and up to 35 pounds occasionally

Sit and stand for at least 8 hours

Vision correctable to 20/30 or better

Ability to differentiate color

Use of computer keyboard devices

Reach, Bend, Twist