Analyst, Oracle Fusion Technical

Job Purpose: (Why does the job exist?)

Design, develop, enhance, and support secure and scalable Oracle Fusion Cloud technical solutions, including extensions, user interfaces, reports, integrations, APIs, and automation. Translate functional and business requirements into reliable solutions using VBCS, OTBI, Smart Forms, REST/SOAP APIs, and AI Agents, while providing L2 technical support and ensuring solution performance, security, and maintainability.

Person Specifications: (Minimum attributes for the job holder to be effective in this job)Basic Academic Qualification

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related discipline.

Preferred Qualification

Postgraduate qualification in Computer Science, Information Systems, Software Engineering, Cloud Computing, or a related discipline is advantageous.

Technical Certifications

Oracle Cloud Platform Application Development Certification, Oracle Cloud Infrastructure (OCI) Certification, Relevant Oracle Fusion / PaaS development certifications are advantageous.

Experience

Minimum 3-5 years of relevant experience in enterprise application development, technical extensions, integrations, and reporting, preferably within Oracle Fusion Cloud.

Specific Industry Experience

Experience developing and supporting enterprise cloud application extensions, preferably within Oracle ERP/HCM. Exposure to API development, PaaS/SaaS extensions, reporting, integrations, and production support in a complex enterprise environment is preferred.

Computer Skills

Strong proficiency in Oracle Visual Builder Cloud Service (VBCS), OTBI and Oracle reporting tools, Smart Forms, REST APIs and SOAP Web Services, SQL, JSON and XML, Data mapping and transformation, AI Agent integrations

Language Proficiency

Very good proficiency in Business English, including the ability to interpret technical requirements, prepare solution designs and system documentation, and communicate effectively with technical and functional stakeholders.

Competencies/Skills

• Oracle Fusion Technical Development
• VBCS & Custom UI/UX Development
• Reporting & Analytics
• API & Integration Development
• Technical Troubleshooting & Problem Solving

Work Environment & Physical Effort

Primarily office-based, involving extensive use of computers and development tools, with regular interaction with technical, functional, and business teams.

Supervision Received (Job title of this position’s immediate Superior)Manager, IT Program Supervision Given (if any, job title/s of subordinates for this position)

None

Communications: (job title, department, and entities with which the position has an interface)Internal:

• IT Applications, Technical and Functional Leads
• ERP/HCM teams
• Infrastructure
• Business process owners.

External:

• Oracle
• Implementation partners
• consultants

Job Authority / Other Factors: (Decision-making authority, resources controlled, operational, financial, administrative functions, or any special distinct requirement for the job as required)

Develop and modify assigned technical objects, extensions, reports, interfaces, and APIs within approved architecture and development standards; perform technical testing; troubleshoot L2 issues; recommend technical improvements; support controlled deployments; and escalate architecture, security, infrastructure, or product-level issues to the appropriate technical authority.

KEY RESULTS AREAS (KRA) (What areas or major activities will produce the contributions that the company expects from this job holder?)

• LIST OF RESPONSIBILITIES (Routine and non-routine tasks that must be performed to achieve the KRA identified. Highlight the result that is expected from each task)

1

Oracle Fusion Technical Development & Extensions: Develop and maintain secure, scalable, and reliable technical solutions within the Oracle Fusion Cloud environment.

• Develop technical extensions and custom solutions supporting approved ERP/HCM business requirements.

• Translate functional specifications into technical designs and development requirements.

• Develop and enhance approved technical objects using Oracle Fusion and related cloud-development technologies.

• Apply established development, security, performance, and coding standards.

• Review and optimize technical solutions for reliability, maintainability, and performance.

2

VBCS, Reporting & Digital Solutions: Develop user interfaces, reporting, and digital solutions that improve system functionality and user experience.

• Design and develop custom applications and user interfaces using Oracle VBCS.

• Develop and enhance OTBI reports, Smart Forms, and related reporting solutions.

• Translate user requirements into effective digital workflows and reporting outputs.

• Troubleshoot data, performance, formatting, and execution issues affecting reports and extensions.

• Support approved AI Agent and automation use cases within the Oracle Fusion environment.

3

API Development & System Integration: Develop and support reliable integrations between Oracle Fusion and other enterprise applications.

• Develop and consume REST APIs and SOAP Web Services for approved integrations.

• Develop and maintain data mappings, payload structures, and interface logic.

• Monitor and troubleshoot failed API transactions and integration processes.

• Analyze error messages, payloads, logs, and transaction statuses to determine root causes.

• Coordinate complex integration issues with Integration, Infrastructure, Oracle, and relevant application teams.

4

L2 Technical Support & Problem Resolution: Provide advanced technical troubleshooting and resolution for Oracle Fusion extensions, reports, APIs, and related solutions.

• Analyze escalated technical incidents involving VBCS, OTBI, Smart Forms, APIs, extensions, and integrations.

• Perform detailed root-cause analysis using logs, payloads, error codes, system behavior, and available diagnostic tools.

• Resolve technical defects and implement approved corrective fixes.

• Identify recurring technical issues and recommend permanent corrective solutions.

• Escalate architecture, product, infrastructure, or complex platform issues to L3, Oracle, or relevant specialist teams.

5

Testing, Release & Deployment Support: Ensure technical solutions and changes are properly tested, controlled, and deployed.

• Perform unit and technical testing for extensions, APIs, reports, and technical fixes.

• Conduct regression testing following Oracle Fusion quarterly updates and patches.

• Support SIT/UAT activities and resolve technical defects identified during testing.

• Support controlled migration and deployment of approved technical solutions.

• Perform post-release verification and production validation of technical extensions.

6

Technical Documentation & Continuous Improvement: Maintain reliable technical documentation and continuously improve Oracle Fusion technical solutions.

• Prepare technical design documents, interface specifications, API documentation, data mappings, and deployment instructions.

• Maintain documentation for VBCS applications, reports, integrations, extensions, and technical fixes.

• Maintain technical knowledge articles and reusable development components.

• Identify opportunities to improve system performance, automation, user experience, and technical support efficiency.

• Share technical knowledge and development practices with application and support teams.

7

HSE Responsibility: Perform assigned responsibilities in accordance with company Health, Safety, and Environmental requirements.

• Comply with applicable HSE policies, procedures, and workplace requirements.

• Participate in mandatory HSE training and awareness activities.

• Report hazards, incidents, and unsafe conditions promptly.

• Maintain a safe and ergonomically appropriate workstation.

• Protect company systems, information, equipment, and other resources in accordance with established requirements.