User Experience Lead, Recruitment Automation

Sense is a diverse, collaborative team tackling one of the most universal challenges in today’s workforce. With a mission to change the way companies engage with talent, we’re creating a better experience for employers, recruiters, and candidates. Your work at Sense will impact millions of people around the globe and will be instrumental in evolving an entire industry. Join us in shaping the workforce of the future!

Founded in 2015, Sense is a high-growth HR Tech SaaS startup with offices in the Bay Area and Bangalore. It has 150+ team members, serves 500+ customers, and has grown 100% year-over-year since launch. We have raised over $40M in funding, backed by GV (Google), Accel, and Avataar Ventures.

As a part of the Sense team, you’ll play an active role in shaping and developing our products and processes. Our founders are lifelong entrepreneurs with a history of building, scaling, and successfully exiting large companies. At Sense, your career goals will be supported through active mentorship and learning and development opportunities. We’re an experienced team and looking for great people to add to our team.

The role

We’re looking for a seasoned user experience architect to own product design for Chatbot experiences that make recruiters’ life easier and help companies provide an exceptional candidate experience. This is a hands-on role and you will be responsible for end-2-end product design for products, provide strategic design leadership, define product design paradigms, and be an advocate for the users and customers.

Responsibilities

• Lead the design of core products that include conversational chatbots, interview scheduling, recruitment automation, and generative AI solutions.
• Take hands-on ownership of strategic design projects, overseeing the entire product design lifecycle from discovery, roadmap prioritization, problem definition to validation, implementation, measurement, and continuous improvements.
• Define core user experience principles to create intuitive and self-service recruitment workflows and automation journeys. You know what UX deliverables to choose to get ideas across, build consensus and translate complex (and often ambiguous) product/business/user needs into design solutions through you vast array of toolkit that includes: journey maps, information architecture, wireframes, UX patterns, prototypes, and UI design.
• Help shape the long-term design vision while ensuring the regular delivery of high-quality products.
• Represent design and be a champion for design thinking across the organization, participate in customer interactions, facilitate workshops and strategy discussions, present at company all hands, and identify opportunities for cross-functional collaboration.
• Strive for design excellence across the org, improve design operations, proactively seek and provide constructive feedback, help build a strong design culture.
• Be part of a global team responsible for the user experience, brand design, and user research that supports all product initiatives at Sense.

• 6-8 years of product design experience with at least 2 years in a lead role for complex B2B products that include multiple personas, workflows, and automation.
• Experience working with user research methods and a strong inclination to involve customers/stakeholders in the design process.
• Experience working across the full-stack design process with an emphasis on UX architecture, customer journey mapping, and high-fidelity design prototypes.
• Solid design/prototyping skills in Figma and experience working with a design system.
• Solid understanding of modern UX/UI design principles for web and mobile.
• Experience building strong partnerships with product and engineering stakeholders in an agile environment.
• Strong bias towards action.

Perks & Benefits

• Medical, dental, and vision insurance for employees and dependents
• 401K program to help you invest in your future
• Unlimited PTO to promote a healthy work-life harmony
• Equity

Sense is an equal opportunity employer. We believe that diversity, inclusion, and belonging is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

All your information will be kept confidential according to EEO guidelines.

Salary:

• The following represents the base salary range for this position: $175,000-$210,000 per annum. All full-time positions at Sense are eligible to participate in our Stock Options Plan. Final offer amounts are determined by multiple factors, including geographic location, candidate experience and expertise, and may vary from the amounts listed.