Senior Systems Engineer - NetSuite

Job Overview:

Sequel Med Tech is seeking a skilled and detail-oriented Senior Systems Engineerto support the configuration, maintenance, and ongoing enhancement of our NetSuite ERP system. This role is primarily focused on hands-on execution, including system configuration, troubleshooting, upgrades, and user support.

The ideal candidate will bring strong technical expertise, a proactive problem-solving mindset, and experience working within NetSuite to support day-to-day operations. This individual will partner closely with business stakeholders and internal teams to ensure system reliability, data integrity, and efficient functionality across the platform.

Job Responsibilities and Essential Duties:

• Configure, maintain, and enhance NetSuite modules to support business operations and evolving requirements.

• Own and manage day-to-day system tickets, including troubleshooting issues, fulfilling enhancement requests, and resolving defects.

• Support system upgrades, patches, and new feature releases, including testing and validation activities

• Manage user roles, permissions, and access controls to ensure appropriate securityand compliance

• Customize forms, fields, records, and dashboards to meet functional needs.

• Develop and maintainsaved searches, reports, and dashboards to support business visibility and decision-making.

• Troubleshoot and resolve system issues, including data discrepancies, integration failures, and performance concerns.

• Provide timelyand effective technical support to end users, ensuring a high levelof service and responsiveness

• Partner with internal stakeholders and third-party vendors to resolve escalated issues.

• Support data integrity efforts across financials, inventory, and operational systems.

• Assistin the implementation and maintenance of integrations between NetSuite and other systems (e.g., HRIS, CRM, PLM)

• Utilize NetSuite APIs (REST, SOAP, SuiteTalk) and tools to support integrations and data flows.

• Monitor integration processes to ensure reliability and accuracy of data exchange.

• Build automation and efficiency improvements using SuiteFlow, SuiteApps, and scripting where applicable.

• Document system configurations, processes, and troubleshooting steps to support operational continuity

Minimum Requirements (Education and Experience):

• Education: Bachelor's degree in computer science, Information Technology, Business, or related field, or equivalent combination of education and experience.

• Experience: 5+ years of progressive systems engineering experience, including direct, hands-on support and administration of NetSuite ERP in a production environment.

Required Knowledge, Skills and Abilities:

• Proficiency with JavaScript-based SuiteScript development, SuiteFlow, and SuiteTalk.

• Familiarity with financial processes (AP, AR, reporting) and SOX compliance.

• Experience supporting ERP systems in regulated industries (medical devices, pharma, life sciences, or manufacturing).

• Deep understanding of NetSuite modules such as Finance, CRM, Manufacturing, Procurement, and how they interrelate.

• Familiarity with FDA regulations, ISO 13485, 21 CFR Part 11, and system validation best practices. (preferred)

• Experience building and maintaining integrations between NetSuite and external systems (e.g., MuleSoft, Workato).

• Strong problem-solving and analytical skills.

• Effective communication skills for both technical and non-technical audiences.

• Ability to manage multiple priorities in a fast-paced environment.

• High attention to detail, collaboration, and customer-service orientation.

• NetSuite certifications (e.g., NetSuite ERP Consultant, NetSuite SuiteCloud Developer).

• Experience with other cloud-based ERP solutions. (preferred)

• Project management experience. (preferred)