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Salary
≈ $11k – $27k per year (Estimated)
Location
In office (Cairo)
Seniority
Senior · 5+ years exp
Employment
Full-Time

First seen by Alion on Oct 7, 2026.

Overview
Company
Impact
Profile match
SERA is an Egyptian brand that manufactures and sells carpets and mattresses and is owned by Royal for Industry and Trade. It runs its own retail stores with sales teams across Egypt. The company is based in Cairo, Egypt.
  • Achieve Sales Targets (KPIs): Develop daily and monthly sales action plans to meet and exceed store revenue goals and key performance indicators.

  • Lead & Develop the Sales Team: Coach, train, and motivate sales associates on modern selling techniques, product knowledge, and customer service standards.

  • Manage Daily Store Operations: Oversee staff scheduling, shift rotation, and task assignments across the sales floor, cash counters, and inventory.

  • Oversee Inventory & Visual Merchandising: Maintain optimal stock levels, prevent shrinkage/loss, and ensure products are displayed according to brand visual merchandising standards.

  • Ensure Customer Satisfaction & POS Control: Resolve complex customer issues professionally and supervise daily cash closing operations and point-of-sale (POS) systems.

Requirements

  • Education & Experience: Bachelor’s degree with 5–10 years of retail sales experience, including at least 5 years in a supervisory or management role.

  • Leadership & Team Management: Proven ability to coach, train, and motivate sales staff, along with strong skills in shift scheduling and task delegation.

  • Sales & Commercial Acumen: In-depth knowledge of retail sales techniques, performance metrics (KPIs), and customer behavior patterns.

  • Operational & Inventory Mastery: Solid expertise in inventory management, stock audits, shrinkage control, and visual merchandising standards.

  • Technical & Personal Skills: Proficiency in Point of Sale (POS) systems and basic MS Office, combined with excellent problem-solving, communication, and stress-management skills.

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