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Salary
$153k – $253k per year
Location
In office (Vienna)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
ServiceNow is an American enterprise software company founded in 2004 by Fred Luddy and headquartered in Santa Clara, California. It began by replacing clumsy IT ticketing systems with a configurable workflow platform, then extended the same engine across employee, customer, security, risk and supply chain processes, so a single system routes work between people and systems across departments. Listed on the New York Stock Exchange, the company now builds AI agents into every workflow through its Now Assist and AI Platform products, and it counts most of the Fortune 500 among its customers.

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

What you get to do in this role:

We are seeking an experienced, highly motivated, and pragmatic problem solver to serve as Corporate Counsel, Public Sector supporting ServiceNow’s SaaS and professional services sales primarily to customers in Federal, State, and Local government sectors. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. This is is a full-time position with flexibility on location, but preference for location in the DC/Maryland/Virginia area. The position will report to the U.S. Public Sector lead counsel for Federal, State, Local, and Higher Education on our US Public Sector Legal team.

What you get to do in this role:

  • Review and negotiate master SaaS licensing agreements, professional services agreements, work orders, statements of work, and nondisclosure agreements that meet the company’s requirements under its policies, including those for risk tolerance, while working collaboratively with the business team, including various executives.
  • Serve as subject matter expert for channel partner issues and agreements, along with responses to requests for proposals (RFPs), enterprise licensing agreements, and other types of Federal, State, and Local contracting documents.
  • Collaborate with finance, sales operations, deal desk, product operations, support, security and other business units at all levels throughout the organization to ensure that agreements adequately protect the company’s interests.
  • Support the continuous improvement of standard forms of agreement and legal processes.
  • Be a trusted business partner, responding in a timely and productive manner to requests from internal customers.
  • Counsel and deliver training to internal customers regarding company policies, legal issues, and risk tolerance.

To be successful in this role you have:

  • Undergraduate degree and law degree from highly regarded schools
  • Active membership in at least one U.S. State bar
  • At least 5 years’ relevant experience practicing government contracts at the federal and/or state levels at a law firm, corporation, or government agency.
  • Extensive experience with Federal, State, and Local government procurement processes, and regulations, including the FAR and DFARS.
  • Experience negotiating agreements with government customers, including understanding of relevant regulations applicable to commercial item prime contractors and subcontractors
  • Strong understanding of GSA Schedule Cooperative Purchasing and State and Local Government procurement vehicles such as NASPO ValuePoint.
  • Familiarity with channel (distributors, resellers) and related practice issues.
  • Experience working cross-functionally with internal organizations to resolve questions.

Preferred:

  • Experience supporting due diligence for mergers and acquisitions of government contractors or commercial companies with robust government contracts business portfolios.

  • Deep understanding and experience supporting commercial contracting under FAR Part 12.

In order to be successful in this role, we need someone who has:

  • Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations
  • Exceptional critical thinking abilities, who possesses strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment
  • Excellent verbal and written communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts
  • Desire for close collaboration with sales and sales support to close deals efficiently, with a practical approach
  • Proficient drafting and legal technical skills, with keen attention to detail

For positions in this location, we offer a base pay of $153,300 - $252,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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