Transition Specialist

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary

Responsible for the implementation of pre-employment transition opportunities for high school students with disabilities.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Assess transitioning student’s strengths, barriers, skills and interests in all five areas of the Transition (1) Job Exploration Counseling; 2) Workplace Readiness Skill Building; 3) Work-based Learning Experiences; 4) Postsecondary Educational Counseling; and 5) Self-Advocacy Skill Building.
• Plan, prepare and deliver instructional activities and specialized curriculum to students to facilitate the transition from high school. Help students become familiar with job application forms, resumes, soft skills training, grooming and hygiene, anticipated employer expectations and general interview procedures. Provide transportation training, place students in summer jobs and/ Work Based Learning Experiences, and other supports necessary for the student to obtain or maintain employment.
• Provide job coaching supports and training for participants with disabilities so they may be successful within their employment environment.
• Seek regular formal and informal feedback from participants and their support team members regarding pre-employment transition services provided to learn satisfaction and to update curriculum topics and activities as needed.
• Develop and maintain positive relationships with partner agencies, school personnel, businesses, educational institutions, other departments and/or vendors to enhance menu of services, continuum of care, and the number of employment transition opportunities.

Additional Responsibilities

• Provide general case management, maintaining excellent communication with participants, family members, funding and referring agencies, schools, and other partners. Maintain accurate and complete records of the student’s progress and development and overall completion of curriculum, pre and post assessments, and outcomes.
• Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation
• Provide consultation, guidance, and disability awareness training to employers and educational program representatives to foster positive partnerships.
• Communicate regularly with both internal and external Directors, Supervisors, Rehabilitation Counselors, and/or any other relevant individuals regarding all pre-employment transition activities and progress of participant with career and education exploration, building of work readiness and self-advocacy skills, and work-based learning experience participation.
• Position sometimes requires work outside of the normal business day which mirror the needs of the assigned participants. Therefore, the employee must be able to work a flexible schedule, which may include weekends and evenings.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience and Certification(s)

• Associates degree from an accredited college or university required. Relevant degrees may include Special Education, Psychology, Social Work, Sociology, Human Services, Rehabilitation Counseling preferred, or in lieu of degree a minimum (4) years of relevant experience.
• Two years of experience working with individuals with disabilities required.
• Experience working with transitioning students and/or young adults with disabilities, or other relevant, transferrable work experience, required.
• Prior experience public speaking, training, or teaching on a one-to-one basis is preferred.
• Prior experience in developing partnerships with employers and/or postsecondary educational institutions is preferred.
• Pass and maintain Department of Human Services background clearance is required.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Knowledge, Skills, and Abilities

• A high-energy, dynamic self-starter and leader with excellent communication and interpersonal skills who is able and eager to provide broad support to high school students with a variety of disabilities.

• Ability to follow a curriculum to train and teach in a group setting in an engaging and informative manner and customize activities as needed.
• A well-organized and self-directed team player.
• An individual who can relate to people at all levels of an organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Must have knowledge of employment transition, supported employment, and job training issues for persons with disabilities.
• Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk and hear. The employee may occasionally lift or move office products and supplies, up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The primary work environment is an office setting with moderate noise and regular interruptions. The environment may also include a variety of specialized learning settings. The employee will be visiting a wide variety of community settings including but not limited to: restaurants, stores, recreation facilities, volunteer sites, schools

and employer worksites which can vary with regards to noise level (up to loud) and weather/temperature conditions.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information