Engineer, Site Reliability

About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

Role Purpose:

The Engineer, Site Reliability contributes to scalable and reliable infrastructure while eliminating operational toil. Collaborate and support teams on improvements and integrations in delivering reliability and project objectives.

In this role you will:

• Support the deployment and maintenance of infrastructure components which include Kubernetes clusters, database clusters, monitoring stacks, CICD platforms, networks and firewalls to ensure high reliability, secure, compliant and cost efficient platforms.
• Ensure the quality of documentation and conduct reviews to support project execution and serve as a reference.
• Maintain CICD pipelines to improve developer experience and ensure safer and faster delivery.
• Review team members' deliverables by evaluating adherence to best practices and standards to ensure high-quality software delivery and guide juniors.
• General Responsibilities: All employees are required to ensure adherence to the compliance of company policies, industry regulations and legal requirements. All employees are expected to assist with tasks, projects, and other duties related to the role, as and when deemed necessary.

You're a great fit if you have:

• 2+ years of experience in site reliability engineering or software engineering
• Proficiency in version control systems (VCS) like Git.
• Proficiency in cloud technology especially AWS services.
• Proficiency in containerisation technology such as Docker and Kubernetes.
• Proficiency in NoSQL, SQL, event, queue and cache databases such PostgreSQL, MongoDB, Kafka, RabbitMQ and Redis.
• Basic knowledge in infrastructure as code (IaC) and CICD technology such as Terraform, GitOps, ArgoCD and Argo Workflows.
• Basic knowledge in monitoring technology such as Vector, Loki, Tempo, OpenTelemetry, VictoriaMetrics (Prometheus) and Grafana.
• Basic knowledge in networking and security especially around load balancing, firewall, encryptions
• Bachelor’s degree in Computer Science, Information Technology, or a related field; OR
• Diploma in Computer Science, Information Technology, or a related field, with a minimum of 2 years of relevant work experience.
• Ability to handle sensitive information with confidentiality.
• Excellent communication and interpersonal skills.

What Makes Working With Us Awesome

• Our people and culture: You will get to work with awesome and friendly colleagues to whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer-learning.
• Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
• Development focused: Your learning and growth matters most for us. We are people centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.

Cool Perks/Benefits

• Hybrid working arrangement; Flexible working hours.
• Relax and unwind at the leisure area with video games, board games, books, and more.
• Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
• Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
• A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
• There will be workshops, talent shows, sport activities, and other events for sharing and bonding.

Personal Data Protection

Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data, and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third-party social networks or our online and physical events, or through other third parties that we work with. Please read this Privacy Statement carefully to understand our views and practices regarding your personal data.