Lead, Fintech Business Development & Partnership

About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

Role Purpose:

The Lead, Fintech Business Development & Partnership manages Setel’s commercial engagement across DuitNow, payment gateways, acquiring banks, and adjacent payment infrastructure partnerships by coordinating commercial agreements, supporting revenue delivery, and maintaining alignment across key payment ecosystem relationships. The role drives execution of fintech commercial initiatives, supports payment infrastructure integrations and partnership activities, and ensures commercial arrangements remain operationally effective, commercially sustainable, and aligned to Setel’s fintech objectives.

In this role you will:

• Manage the commercial development and revenue performance of Setel's DuitNow partnership, payment gateway relationships, and adjacent payment infrastructure arrangements, by coordinating commercial activities, partnership execution, and revenue-linked initiatives across the portfolio.
• Work directly with PayNet and related payment ecosystem stakeholders to coordinate participation activities, commercial discussions, operational alignment, and payment infrastructure initiatives linked to DuitNow participation.
• Support Setel's commercial position within the DuitNow ecosystem proactively, ensuring that as PayNet evolves the framework, Setel's commercial interests, product capabilities, and revenue model are represented, protected, and positioned to benefit from the infrastructure's growth.
• Manage commercial discussions and agreement renewals with payment gateway providers, acquiring banks, and payment network partners by preparing commercial inputs, aligning stakeholders, and coordinating execution activities.
• Drive payment partnership initiatives and fintech commercial programmes by coordinating partner activities, supporting implementation of integrations, and identifying opportunities to strengthen payment ecosystem participation and commercial performance.
• Monitor revenue performance linked to the DuitNow and payment infrastructure portfolio in full, tracking performance against plan, identifying risks and commercial gaps early, and executing the interventions needed to close them.
• Execute the fintech commercial strategy developed by Commercial Strategy for the payment infrastructure segment, translating growth frameworks and investment appraisals into live agreements, active integrations, and revenue-generating payment network relationships.
• General Responsibilities: All employees are required to ensure adherence to the compliance of company policies, industry regulations and legal requirements. All employees are expected to assist with tasks, projects, and other duties related to the role, as and when deemed necessary.

You're a great fit if you have:

• 7-10 years of experience in fintech partnerships, payments, commercial strategy, or financial ecosystem roles.
• Strong experience engaging with PayNet, banks, payment gateways, or payment networks.
• Experience negotiating infrastructure-level commercial agreements.
• Proven experience managing revenue targets within fintech or payments ecosystems.
• Strong understanding of Malaysia’s digital payments and regulatory landscape.
• Bachelor’s degree in Business, Finance, Economics, Technology, or related discipline.
• MBA or equivalent is an advantage.
• Ability to handle sensitive information with confidentiality.
• Excellent communication and interpersonal skills.

What Makes Working With Us Awesome

• Our people and culture: You will get to work with awesome and friendly colleagues to whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer-learning.
• Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
• Development focused: Your learning and growth matters most for us. We are people centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.

Cool Perks/Benefits

• Hybrid working arrangement; Flexible working hours.
• Relax and unwind at the leisure area with video games, board games, books, and more.
• Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
• Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
• A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
• There will be workshops, talent shows, sport activities, and other events for sharing and bonding.

Personal Data Protection

Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data, and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third-party social networks or our online and physical events, or through other third parties that we work with. Please read this Privacy Statement carefully to understand our views and practices regarding your personal data.