Line Technician

• Department: Shared Services Canada - Connectivity and Security Services Branch - Intra-site Connectivity
• Reference number: GSS26J-061495-000386
• Selection process number: 26-GSS-NAT-EA-686647
• Location: Cold Lake (Alberta),; Petawawa (Ontario),; Trenton (Ontario),; Bagotville (Québec)
• Salary: $37.73 to $41.00 per hour
• Level: GL-EIM-10
• Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.
• Closing date: 26 November 2026

About the position Work environmentShared Services Canada (SSC) is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.
At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.
SSC is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community.
SSC has several networks within its Diversity community that promote equality in the workplace and help build a culture of mutual respect. The Diversity community explores ways to increase employee engagement on issues that affect the equity seeking groups. The following networks provide members with a safe place to connect, discuss common issues, exchange information and voice concerns:
- Indigenous Circle
- Black Employees Network
- Persons with Disabilities Network
- Pride Network
- Visible Minorities Network
- Women’s Network Intent of the process A pool of qualified or partially qualified candidates will be established and may be used to staff positions with similar qualifications, with various language requirements, in various locations, with various conditions of employment and/or various tenures within Shared Services Canada. Positions to be filled 1 Important messages Shared Services Canada (SSC) is committed to creating a workplace that is respectful of Canada’s two official languages. Imperative staffing of bilingual positions is the norm to ensure the bilingual capacity required to meet official languages obligations related to services to the public, personal and central services, and language of work. Language training is offered to SSC employees who would like to acquire or improve skills in either official language for developmental purposes.
Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove obstacles without altering the criteria being assessed to allow candidates with functional limitations to fully demonstrate their abilities.
You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.
Are you a Royal Canadian Mounted Police (RCMP) civilian member currently assigned to SSC? If so, we encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through a Build Canada Exchange (previously Interchange Canada) agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in the Contact information section below for more information.
SSC welcomes applications from eligible Veterans and Canadian Armed Forces (CAF) members. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported. Conditions of employmentSecret security clearanceTop Secret security clearance- Valid Provincial Driver’s License. Operational RequirementsOPERATIONAL REQUIREMENTS:
- Physical ability to work in a demanding environment, working from heights (including ladders up to 9 meters, scaffolding, person-lift vehicles or aerial cable support pole lines) and work frequently in confined spaces (i.e. maintenance holes, steam tunnels or trenches).
- Physical ability to lift and carry tools and equipment, frequently and ranging from 20 to 45 kg.
- Physical ability to wear and use personal protective equipment.
- Physical ability to sit in front of a computer or phone for long periods of time.
- Willing and able to travel occasionally and on short notice.
- Willing and able to work overtime occasionally and on short notice. You need (essential for the job) Your application must clearly explain how you meet the followingEDUCATION:
Completion of an acceptable program in communications cabling installation, termination and testing of copper and fiber optic cabling, for both inside/outside building communications cable networks; and/or
Acceptable combination of education, experience, knowledge and abilities, in the communications cabling industry.EXPERIENCE:
EX1. Experience in installing, terminating, and splicing communications cabling for both inside and outside building networks, including single-mode and multi-mode fibre optic cables, multi-pair copper cables, and unshielded twisted pair (UTP) cabling.
EX2. Experience in using modern communications cabling testing and location equipment to ensure the functionality of networks (fibre optic and copper cables, inside and outside applications).
EX3. Experience working at heights, including climbing aerial cable support poles while following established safety procedures and climbing techniques.
EX4. Experience entering and exiting confined spaces using appropriate safety techniques and protocols.Applied / assessed at a later dateKNOWLEDGE:
K1. Knowledge of cabling installation, termination, splicing, and testing techniques for communication networks (fibre optic and copper cables, inside and outside applications).
Knowledge of cable infrastructure systems, including support hardware, distribution solutions, and related termination/ interconnection components.
K2. Knowledge of safety procedures for working in confined spaces and at elevations.
K3. Knowledge of standardized communications cable colour coding systems (fibre optic and copper cables).ABILITIES:
A1. Ability to install, terminate, splice, and test communication cables (fibre optic and copper cables, inside and outside applications).
A2. Ability in interpreting technical documents (ex: blueprints, cable network diagrams, Statements of Work, etc).
A3. Ability to carry out network installations and maintenance tasks safely and effectively.PERSONAL SUITABILITY:
PS1. Dependability
PS2. Initiative
PS3. Effective interpersonal relationships Language requirements (essential for the job) Applied / assessed at a later date Various language requirements You may need (asset qualifications) May be applied / assessed at a later dateASSET EDUCATION:
AE1. Graduate of certified safety course – Confined Space Entry
AE2.Graduate of certified safety course - Working Aloft
AE3. Use of PC based applications:
- Current Microsoft Office Suite
- Current AutoCad (ACAD)
- Work scheduling/assignment software “Assyst Application”ORGANIZATIONAL NEEDS:
- In support of achieving a diverse and representative workforce, selection may be limited to candidates who self-declare as a member of one or more of the following designated Employment Equity groups: Indigenous peoples, members of visible minorities including the Black community, persons with disabilities and/or women. To self-declare, please complete the employment equity section in your application.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.
OTHER ORGANIZATIONAL NEEDS:
The person appointed must meet all Essential Qualifications and Conditions of Employment and be administered the Oath or Solemn Affirmation Form before being appointed to the position. Administration of the Oath concerns individuals appointed from outside the public service.