System Development Engineering Manager

The Systems Development Engineering Manager will develop, modify and execute policies to ensure the organization’s software applications are effective, efficient and provide a seamless experience for end-users. They translate, drive and implement the strategy and success of larger projects contributing to the strategic vision in software development projects and providing guidance for the entire development lifecycle. They oversee teams whose goal is to lead the design, development, troubleshooting, and maintenance of IT systems infrastructure, including servers, networks, storage systems, and software components and establish objectives, policies and procedures. They frequently advise teams on moderately complex matters relating to the development, integration, and implementation of application components of web-centric applications.

Leadership & Supervision

• Tactical decision-maker, Handles unforeseen issues.
• Manages activities of two or more disciplines or a department. Oversees experienced level professionals and/or may be responsible for subordinate managers.
• Frequently advises team(s) on moderately complex matters.
• Responsible for supporting the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
• Responsible for fostering a work environment that encourages employees to act with integrity and respect.
• Responsible for setting employee objectives and expectations, monitoring and evaluating performance, providing meaningful feedback, and mentorship.
• Responsible for supporting employee career development.
• Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities.

Knowledge & Application

• Establishes operational objectives, policies, procedures and work plans and delegates assignments to subordinates.
• Develops, modifies and executes company policies that affect immediate operations and may also have company-wide effect.
• Accountable for department budget which may be broad and have far reaching impact on the business segment.
• Works on issues where analysis of situations or data requires conceptual thinking and an in-depth knowledge of organizational objectives. Problems are not clearly defined and lack strategic direction.
• Implements policies and selects methods, techniques, and evaluation criteria for obtaining results.
• Drives the strategy and success of larger projects which contribute to multiple areas of the organization.

Collaboration & Interaction

• Interacts regularly with lower and/or senior management on matters concerning several functional areas, department, and/or customers.
• Applies knowledge to convince other stakeholders on desired departmental outcomes.

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Must be eighteen years or older

This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.

Minimum Qualifications:

• Bachelor’s degree or higher in the Information Technology (IT) field. In lieu of a degree, at least 10 years of experience in IT
• 7+ years of experience in IT
• 3+ years of experience managing direct reports
• 7+ years of experience in software engineering or application development, with experience leading small to mid-sized teams.
• Proven experience managing hybrid teams (onshore and offshore), including workload balancing, delivery oversight, and performance management.
• Experience supporting Supply Chain Planning and Purchasing systems in an enterprise environment.
• Demonstrated ability to operate in a hands-on leadership role (30-40%), contributing to architecture, design reviews, and complex troubleshooting.
• Experience owning and operating within a 24/7 production support model, including incident triage, escalation, and resolution.
• Proven ability to balance business enhancements, technical debt remediation, and production support.
• Experience leading or contributing to application modernization or transformation initiatives.
• Strong stakeholder communication skills, with experience partnering across business and IT functions.
• Strong expertise in PL/SQL development, including performance tuning and optimization.
• Working experience with Oracle APEX for application development and support.
• Experience with REST API integrations and supporting distributed application ecosystems.
• Understanding of integration patterns, including custom integration layers and data orchestration.
• Working knowledge of Windows Server environments supporting enterprise applications.
• Familiarity with Software Development Lifecycle (SDLC) and Agile delivery practices.
• Experience with version control tools (e.g., Git) and structured release processes.

Preferred Qualifications:

• 7+ years of experience in software engineering with progression into leadership roles.
• Direct experience with Blue Yonder (JDA) platforms, including configuration, support, upgrades, or migration.
• Techno-functional understanding of Oracle Fusion SCM modules (Purchasing, Inventory, Supply Planning).
• Experience leading or contributing to on-prem to cloud migrations, particularly in supply chain or ERP ecosystems.
• Experience driving integration modernization toward API-first or cloud-native architectures.
• Familiarity with ITIL-based service management practices.
• Proven track record improving system stability, support efficiency, and platform scalability.
• Experience with integration platforms such as IBM MQ, or Azure Integration Services.
• Familiarity with cloud platforms (Oracle Cloud, Azure, AWS) and cloud-native design principles.
• Exposure to CI/CD pipelines, DevOps practices, and automated deployments.
• Experience supporting large-scale enterprise data environments and performance optimization.
• Understanding of API security, authentication mechanisms, and integration governance.
• Experience with integration platforms such as IBM MQ, or Azure Integration Services.
• Familiarity with cloud platforms (Oracle Cloud, Azure, AWS) and cloud-native design principles.
• Exposure to CI/CD pipelines, DevOps practices, and automated deployments.
• Experience supporting large-scale enterprise data environments and performance optimization.
• Understanding of API security, authentication mechanisms, and integration governance.

Travel: 10%