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Salary
$20k – $68k per year
Location
In office (Washington)
Seniority
Junior · 1+ year exp
Overview
Company
Impact
Profile match
Shield AI is an American defence technology company founded in 2015 that builds autonomy software and uncrewed aircraft for military missions. Its Hivemind autonomy stack lets aircraft fly, navigate and complete objectives without GPS, a remote pilot or a communications link, which matters in contested environments where those links are jammed. Headquartered in San Diego, California, the company fields the V-BAT vertical take-off aircraft with United States and allied forces, licenses Hivemind to other manufacturers and is developing the X-BAT jet for high-end missions.

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs. Please note this role is within a SCIF.

Work Environment:

This role is Monday to Friday from 8am-5pm, based on-site in Arlington, VA and requires consistent presence during posted hours.

Key Responsibilities:

  • Greet and assist visitors, ensuring a positive and professional first impression
  • Manage emails and general inquiries, routing as appropriate
  • Coordinate visitor access, badging, and check-in processes
  • Maintain office organization, cleanliness, and readiness at all times
  • Schedule meetings and manage conference room bookings
  • Support office operations including mail distribution, deliveries, and supply inventory
  • Coordinate with vendors and service providers as needed
  • Partner with Facilities, IT, and Security teams to support workplace needs
  • Maintain accurate records and handle sensitive information with discretion

Required Qualifications

  • Highschool Diploma or equivalent (Associate or Bachelor’s degree preferred)
  • 1-3 years of experience in a front desk, receptionist, or administrative role
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office or Google Workspace
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Professional demeanor with a customer-service mindset

Preferred Qualifications

  • Experience working within or in tandem to a secure space, SCIF
  • Familiarity with visitor management systems (Envoy)
  • Experience supporting facilities or office operations
  • Basic knowledge of access control and office security protocols
  • Experience coordinating vendors, deliveries, and events
  • Strong problem-solving skills and ability to work independently
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