Sales Manager

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform-the only truly global hotel technology platform-Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself. That’s why the best hotels run on Shiji-day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions.

The best hotels run on Shiji-day and night.

Your Role

The Sales Manager plays a pivotal role in driving the adoption of Shiji’s hospitality technology solutions across the United States and Canada, with a primary focus on Daylight, the fastest-growing PMS globally, and Infrasys, a top-tier POS trusted by premier hospitality brands. This role is instrumental in expanding Shiji’s market presence and scaling a market- leading technology ecosystem throughout North America. As a high-energy hunter, you will drive new business sales within an assigned territory, owning the full sales cycle from prospecting through close.

*This is a remote, field-based sales role requiring frequent in-market activity, including in-person hotel visits, customer meetings, industry events, and networking. Candidates must reside in California or Washington State to be considered for this position. Proximity to a commercial airport with regularly scheduled passenger service that supports frequent business travel is strongly preferred.

What You Will Do

• Drive new business sales of Daylight PMS, Infrasys POS, and ancillary products within an assigned territory across the United States and/or Canada, owning the full sales cycle from prospecting through close.
• Identify and qualify new business opportunities through market research, outbound prospecting, in-person hotel visits, territory planning, industry events, networking activities, and self-identified target accounts.
• Maintain high daily sales activity levels across prospecting calls, emails, social outreach, customer meetings, and field engagement to consistently build and advance pipeline.
• Build and maintain strong relationships with hotel owners, operators, management companies, general managers, and other hospitality decision-makers to identify business needs, drive long-term business development and referrals.
• Collaborate with the SDR team, Marketing, and Director of Sales to coordinate territory-based campaigns, align on penetration strategies, and maximize pipeline generation.
• Meet or exceed all assigned sales and activity goals and revenue targets.
• Maintain accurate pipeline management, forecasting, activity tracking, and opportunity updates within CRM systems.
• Conduct consultative discovery meetings, product demonstrations, and presentations for Daylight PMS and Infrasys POS, tailoring proposals to prospect’s needs and driving deals to closure.
• Analyze territory performance data, market trends, competitive activity, and customer insights to identify high-value targets, prioritize outreach, and refine go-to-market strategies for maximum impact.
• Stay current on hospitality technology trends, competitive landscape, and product updates for Daylight PMS, Infrasys POS and other Shiji offerings to effectively position solutions and uncover new deployment opportunities.
• Represent Shiji in the market by actively participating in industry events, trade shows, and local hospitality associations to increase brand visibility and generate leads.
• Perform other related duties as required and assigned.

What We Are Looking For (Required Qualifications)

• Bachelor’s degree in Marketing, Business, Hospitality Management, or related fields; or equivalent years of relevant professional experience.
• Minimum three (3) years of hospitality technology or direct hospitality operational (property-level or multi-property). Minimum two (2) years of business development or outside sales experience with a proven track record of meeting or exceeding assigned revenue goals and quotas.
• Demonstrated ability to prospect, generate pipeline, and maintain high levels of sales activity through calls, email, networking, in-person meetings, and field engagement.
• Strong organizational and time management skills, with the ability to prioritize territory activities, manage multiple opportunities simultaneously, and meet deadlines in a fast-paced, quota-driven environment.
• Strong business acumen within hospitality environments, including understanding hotel operations, operational challenges, decision-making processes, revenue drivers, budgetary practices, and technology deployment considerations.
• Ability to engage and present credibly to senior decision-makers, including hotel owners, general managers, corporate executives, and C-level stakeholders.
• Proficiency with CRM platforms and productivity tools including Microsoft Office applications, including Word, Excel, and PowerPoint.
• Excellent interpersonal and communications skills (written and verbal) with the ability to build and maintain strong trusting relationships with prospects, customers, and industry partners.
• Self-motivated, results-oriented, and adaptable, with the ability to work independently, manage rejection professionally, and maintain momentum in a performance-driven sales environment
• Ability and willingness to travel regularly (up to 50%) within assigned territory for client meetings, hotel visits, networking events, and industry conferences.
• Positive team attitude and collaborative mindset, with a willingness to work closely with SDRs, sales leadership, marketing, and internal resources to achieve shared objectives.

Nice to Have (Preferred Qualifications)

• Experience leveraging AI tools to improve prospecting, research, outreach personalization, and overall sales productivity.

Additional Information

• This is a remote, field-based sales role requiring frequent in-market activity, including in-person hotel visits, customer meetings, industry events, and networking. Proximity to a commercial airport with regularly scheduled passenger service that supports frequent business travel is strongly preferred.