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Salary
$145k – $159k per year
Location
In office (Warsaw)
Seniority
Senior · 5+ years exp
Employment
Contractor
Overview
Company
Impact
Profile match
SHIMI is a Polish recruitment, IT body leasing, and HR outsourcing agency headquartered in Warsaw. The company provides talent acquisition and staff augmentation services across several core areas, including IT & Engineering, SSC/BPO (Shared Service Centers/Business Process Outsourcing), Finance, and Sales. Its service models include permanent placement recruitment, IT body leasing/contracting, and full HR and payroll administration for client organizations operating in Poland and across the EU.

Currently, for one of our Partners, we are looking for an experienced Network & Network Data Operations Engineer to support a long-term project delivered for a European Union organization.

Environment: Mission-critical production, ITIL & SAFe Agile Frameworks, Automation-First culture.

Role Purpose: Responsible for the operation, maintenance, automation, and continuous evolution of the enterprise Load Balancing Service based on F5 VELOS technology.

Key Responsibilities

  • F5 Platform Administration: Maintain and administer F5 VELOS chassis, BIG-IP tenants, and LTM modules (including DSC/HA, Virtual Servers, Pools, iRules, and SSL Profiles). Manage software upgrades, backups, and configuration validation.

  • Service Operations (L2): Resolve Level 2 incidents within SLAs, perform Root Cause Analysis (RCA), support Major Incident Management, and participate in on-call rotations. Provide coaching and knowledge transfer to L1 support (NOCA).

  • Automation & Infrastructure as Code (IaC): Drive the "Automation First" principle. Develop Ansible playbooks and build GitLab CI/CD pipelines to automate deployments (virtual servers, pools, certificates, tenant provisioning) and compliance reporting.

  • CMDB & Data Integrity: Maintain NetBox as the enterprise CMDB "source of truth". Ensure network automation consumes data directly from NetBox and validate consistency prior to deployments.

  • Monitoring & Observability: Analyze platform health and performance, investigate alarms, support capacity planning, and improve dashboards to reduce alert noise.

  • Documentation as Code: Produce Low-Level Designs (LLDs), Standard Operating Procedures (SOPs), and Operational Runbooks using Markdown within GitLab.

Requirements:

Experience & Soft Skills

  • Minimum 5 years of experience managing enterprise Load Balancing platforms.

  • Minimum 2 years of hands-on experience with F5 VELOS or modern F5 BIG-IP environments.

  • Proven experience in infrastructure automation and operating mission-critical production environments.

  • Strong analytical, troubleshooting, and under-pressure communication skills.

  • Accountability, a proactive approach to automation, and an Agile/ITIL mindset.

Technical Stack (Required)

  • Load Balancing & Protocols: F5 VELOS, BIG-IP LTM, High Availability / DSC, TCP/IP, HTTP/HTTPS, SSL/TLS, DNS.

  • Automation & Tools: Ansible, Git, GitLab CI/CD, REST APIs, YAML, JSON, Linux.

  • Data & Configuration: NetBox, CMDB concepts.

Desirable Skills

  • Declarative Onboarding (DO), Terraform, Docker.

  • Observability: Prometheus, Grafana, Splunk.

Deliverables & Key Performance Indicators (KPIs)

  • Core Deliverables: Automated Ansible roles/playbooks, LLDs/SOPs, RCA reports, platform health/capacity reports, and knowledge transfer sessions.

  • Key KPIs: Incident resolution within SLA & MTTR reduction, platform availability, change success rate, number of automated operational tasks (reduction of manual activities), and CMDB accuracy.

Offer:

  • B2B contract

  • Rate: 500-550 EUR/MD

  • Remote set-up (with one trip per month to Luxembourg)

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