Associate Director, Business Development

Your Adventure Ahead

• Identify, pitch, and close strategic merchant partners (F&B, Retail, FMCG, Lifestyle, Services) to adopt ShopBack’s E-Receipt solution.
• Develop market insights, map merchant pain points, and package E-Receipt as a clear performance solution.
• Own full sales cycle: sourcing, pitching, negotiation, contract, onboarding handover.
• Build and maintain strong C-level/decision-maker relationships.
• Work closely with AM and Operations teams to ensure merchants achieve measurable O2O performance uplift.
• Support E-Receipt onboarding flow: merchant education, activation, and optimization of performance.
• Review data reports with merchants and translate insights into actions to drive higher ROAS and GMV.
• Partner with Product, Marketing, Finance, and Data teams to enhance E-Receipt features and refine O2O value propositions.
• Represent Taiwan’s merchant needs and provide feedback loops to improve long-term product adoption.

Essentials to Succeed

• 8+ years of experience in Business Development or Partnership Development roles, with a track record of successfully growing and managing long-term partnerships.
• Experience in BD/Sales from F&B / FMCG / Retail / O2O / Agency sectors preferred.
• Analytical mindset and commercial acumen to leverage data and market insights to drive partnership strategies and decision-making.
• Excellent presentation and communication skills, with the ability to effectively convey complex concepts and insights to clients.
• Strong strategic thinking and ability to take ownership of partnership initiatives, demonstrating a proactive and results-driven approach.
• Zero-to-one mindset.
• Collaborative team player with the ability to work cross-functionally and build strong relationships with internal teams and external partners.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Proficient in both Chinese and English, as this role will work extensively with our counterparts based in other markets.
• Online commerce and media agency experience is a plus but not required.