Cross-Border Logistics & Operations Associate

1. Local Fulfillment Operations (3PF)

• Coordinate daily 3PF operations, including seller readiness, fulfillment workflows, and operational handoffs.
• Monitor operational KPIs, resolve escalations, and address recurring issues through clear corrective actions.
• Coordinate 3PF seller acquisition and onboarding with Regional, CN Marketing, and PH teams; track progress and resolve execution blockers.

2. Logistics and Operations Projects

• Lead local rollout of logistics initiatives, including XDD (fast delivery channel), Instant Delivery, Advanced Fulfillment/Cache, and relevant SLS and SPX programs.
• Coordinate cross-functional readiness and manage project timelines, deliverables, dependencies, and risks through implementation.
• Track adoption, coverage, delivery performance, and operational impact to identify gaps and improvement opportunities.
• Refine and scale successful initiatives that improve service, operational efficiency, or business growth.

3. Cross-Functional Coordination

• Align PH and Regional teams, Operations, Logistics, Commercial, and relevant partners on priorities, owners, and timelines.
• Maintain clear visibility of project status, operational actions, dependencies, and decisions.
• Surface blockers early and coordinate timely decisions and resolution across teams.

• At least two years of work experience
• Excellent verbal and non-verbal communication skills in English
• Possess strong analytical and problem-solving skills, attention to detail, sensitivity to data
• Proficient with Microsoft Excel and PowerPoint, and Google Sheets and Presentations
• Learns fast and can manage projects end-to-end
• Strong stakeholder management
• Flexible to work long hours on occasion