DC Manager/Sorting Center Operations Team Lead (SPX Express)
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Location
In office (Bangkok)
Seniority
Staff · 5+ years exp
Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 25, 2026.
Overview
Company
Impact
Profile match
Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
- Lead and oversee daily sorting center operations including inbound, sorting, and outbound processes to ensure parcels are processed accurately and dispatched on time.
- Manage and develop frontline operational teams, including shift leaders and operators, to maintain high productivity and operational discipline.
- Monitor key operational KPIs such as throughput, on-time dispatch, sorting accuracy, and backlog, and drive actions to improve performance.
- Identify operational bottlenecks and lead process improvement initiatives to enhance sorting efficiency and reduce operational costs.
- Collaborate with Linehaul, Last Mile, Network Planning, and other cross-functional teams to ensure seamless parcel flow across the logistics network.
- Lead peak planning and capacity management to support high parcel volume growth during campaigns and peak seasons.
- Drive operational excellence through SOP standardization, performance tracking, and continuous improvement initiatives.
- Ensure compliance with safety standards, operational policies, and risk management practices.
- Bachelor’s degree in Logistics, Supply Chain, Industrial Engineering, Business, or related fields.
- 5+ years of experience in logistics, warehouse, fulfillment, or high-volume operations.
- Proven experience managing large operational teams in fast-paced environments.
- Strong analytical and problem-solving skills with experience in operational performance management.
- Ability to lead process improvements and operational transformation initiatives.
- Strong leadership, stakeholder management, and communication skills.
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