Driver Operations - ShopeeFood
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Salary
≈ $6.5k – $14k per year (Estimated)
Location
In office (Jakarta)
Seniority
Junior · 2+ years exp
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 30, 2026. Shopee scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
- Driver LMS Management: Maintain and update the Driver LMS platform to ensure learning materials are accessible and up to date.
- Driver Training Development: Develop training curricula and materials to support drivers in understanding Business-as-Usual (BAU) processes.
- Josbinar Live Sessions: Organize and conduct Josbinar live video sessions to communicate current initiatives, product updates, and relevant operational information to drivers.
- Regional Initiative Planning: Establish schedules and timelines for Driver Operations initiatives across all regions.
- Driver Bulletin Management: Maintain and publish nationwide driver bulletins to communicate important Driver Operations updates and announcements.
- Engagement Material Development: Coordinate and develop driver engagement materials to support product launches and new initiative rollouts.
- Stakeholder Coordination and Rollout Monitoring: Collaborate with relevant stakeholders to monitor implementation progress and ensure products and new initiatives are launched and operated smoothly across all regions.
- 2 - 3 years of experience in social media monitoring, driver behavior, customer experience, operations, incident management, community management, or a related role.
- Strong understanding of driver engagement and driver communities
- Strong analytical and problem-solving skills, with the ability to identify root causes from limited or fragmented information.
- Strong communication to do driver engagement and training for offline and online
- Detail-oriented and able to work under pressure and respond quickly to time-sensitive issues.
- Good proficiency in Excel/Google Sheets/ Google Slides and data reporting.
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