Listing & Content Policy and Projects

Shopee • Commerce • Bachelor's Degree • Microsoft Excel • 21 days ago
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Salary
≈ $17k – $47k per year (Estimated)
Location
In office (Manila)

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Sep 24, 2026. Shopee scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Marketplaces • 1001-5000 employees • Est. 2015
Tech stack of Shopee

Role Summary

  • Strategic and analytical leader to drive high-impact projects and continuous improvement initiatives within the Listings & Content Management (LCM) team. This role focuses on enhancing operational efficiency, strengthening policy governance, and building scalable processes to support business growth. The ideal candidate combines strong problem-solving capabilities, data-driven thinking, and structured project management experience, with the ability to influence cross-functional stakeholders.

Key Responsibilities

Strategic Improvement & Transformation

  • Lead initiatives to improve LCM processes, governance frameworks, and operating models.
  • Identify root causes of inefficiencies and design scalable, data-driven solutions.
  • Develop and execute improvement roadmaps aligned with business priorities.
  • Track performance and measure impact of implemented initiatives.
  • Identify opportunities to integrate AI and automation into listings and content workflows.

Policy & Governance Management

  • Review and enhance Listings & Content policies across categories and markets.
  • Partner with Legal, Corporate Affairs, Seller Operations, Logistics, and other stakeholders to develop and implement policy changes.
  • Conduct impact assessments and ensure proper cascade and adherence to policies.
  • Standardize and maintain policy documentation and reference materials.
  • Partner with regional teams to align on global protocols and best practices.

Project Management & Stakeholder Engagement

  • Lead end-to-end cross-functional projects from scoping to execution.
  • Define milestones, KPIs, risks, and governance structures.
  • Manage multiple initiatives concurrently while ensuring timely delivery.
  • Drive stakeholder alignment in a fast-paced, matrixed environment.

Data Analysis & Reporting

  • Analyze operational and compliance data to identify trends and improvement opportunities.
  • Develop reports and dashboards to support leadership decision-making.
  • Monitor productivity and process-related performance metrics

Requirements

  • Experience in Strategy, Consulting, Continuous Improvement, Operations Excellence, or Project Management.
  • Proven track record managing cross-functional projects with measurable business impact.
  • Experience in e-commerce, marketplace operations, risk, or policy governance is an advantage.
  • Bachelor’s degree in a quantitative field such as Industrial Engineering, Management Engineering, Business, or related fields.

Skills & Competencies

  • Strong analytical and structured problem-solving skills.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Experience with data visualization or BI tools is a plus.
  • Strong project management and stakeholder management capabilities.
  • Ability to work effectively in a fast-paced, multi-cultural environment.
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