Operations Efficiency Lead - Operations, SPX Express (HCMC)

Shopee • English • Commerce • Bachelor's Degree • 1 day ago
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Salary
≈ $30k – $79k per year (Estimated)
Location
In office (Ho Chi Minh City)
Seniority
Staff · 5+ years exp

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Sep 25, 2026.

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Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
  • Leadership & Strategy:
    • Lead the Ops Efficiency team, providing guidance and support, and fostering a collaborative and high-performing culture.
    • Develop and implement strategies to improve operational efficiency and effectiveness across the organization.
  • Performance Analysis:
    • Utilize data analytics to measure operational performance, identify trends and provide actionable solutions to improve service quality.
    • Prepare reports and presentations to communicate findings and recommendations to stakeholders.
  • Cross-Functional Collaboration:
    • Build monthly and event-specific plans and collaborate with relevant teams to align operational plans and processes, ensure the smooth and efficient operational flows.
    • Support Operations team in network changes, new services and expansions.
  • Project Management:
    • Define project scopes, objectives, and deliverables in collaboration with cross-functional teams.
    • Manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.
  • Do other tasks as assigned by the company.
  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • 5+ years of experience in operations management, efficiency improvement, or a similar role.
  • Track record of leading teams and managing cross-functional projects.
  • Familiarity with data analysis tools and Microsoft Office Suite
  • Be fluent in both English and Vietnamese.
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