Operations Execution Lead (SPX Express)

Shopee • Commerce • Bachelor's Degree • 15 days ago
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Salary
≈ $13k – $38k per year (Estimated)
Location
In office (Bangkok)
Seniority
Staff · 3+ years exp

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 5, 2026. Shopee scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Marketplaces • 1001-5000 employees • Est. 2015
Tech stack of Shopee

About the Job

  • We are looking for an experienced operations professional to lead day-to-day manpower execution across multiple facilities. This role is responsible for ensuring reliable manpower fulfillment and on-time deployment, while guiding the Execution team and working closely with Operations and manpower vendors to manage operational issues and changing requirements.
  • The role will also drive execution governance, process improvement, and rollout of manpower-related initiatives to improve consistency and effectiveness across operations.

Job Description

  • Lead day-to-day manpower execution across assigned facilities to achieve manpower fulfillment and on-time deployment against confirmed plans.
  • Manage and guide the Execution team, set priorities, monitor performance, and support the team in resolving key operational issues and escalations.
  • Work closely with Operations and manpower vendors to manage manpower gaps, requirement changes, and execution risks.
  • Establish and maintain execution standards, SOPs, cut-offs, and escalation processes across facilities.
  • Identify recurring operational issues and drive root-cause resolution and process improvement with relevant stakeholders.
  • Lead the rollout of manpower-related projects, processes, and operational initiatives, ensuring readiness and successful adoption into BAU.
  • Use operational data and performance trends to identify execution gaps and improvement opportunities.
  • Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or related fields.
  • 3-5 years of relevant experience in Operations, Logistics, Warehouse, Manpower Operations, Vendor Management, or related fields.
  • Experience in leading a team or coordinating operations across multiple facilities/areas is preferred.
  • Strong operational problem-solving skills with the ability to manage issues and escalations in a fast-paced environment.
  • Good stakeholder management and communication skills, with the ability to drive actions across internal teams and external vendors.
  • Good analytical skills and ability to use operational data to identify issues and support decision-making.
  • Able to prioritize, drive execution independently, and identify opportunities to improve existing processes and ways of working.
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