Vendor Operations & Performance Lead (SPX Express)

Shopee • Marketplaces • Bachelor's Degree • 8 days ago
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Salary
≈ $13k – $38k per year (Estimated)
Location
In office (Bangkok)
Seniority
Staff · 5+ years exp

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 12, 2026. Shopee scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Marketplaces • 1001-5000 employees • Est. 2015
Tech stack of Shopee
  • Lead overall workforce vendor management across vendor performance, capacity, and acquisition to support business requirements.
  • Establish vendor performance standards and review performance trends to identify gaps, risks, and improvement priorities.
  • Drive improvement plans for underperforming vendors, working with the team and relevant stakeholders to address root causes and ensure sustainable improvement.
  • Assess vendor capacity and portfolio gaps, and lead vendor sourcing, evaluation, selection, and onboarding to secure sufficient capacity for business needs.
  • Develop vendor portfolio strategies based on performance, capacity, operational requirements, and business growth.
  • Work closely with Commercial, Operations, and other stakeholders on vendor selection, capacity planning, and vendor-related decisions.
  • Lead and develop the Vendor Performance and Acquisition team, set priorities, monitor outcomes, and support key vendor issues and escalations.
  • Identify opportunities to improve vendor management processes, governance, and ways of working.
  • Bachelor’s degree in Business Administration, Supply Chain, Logistics, Operations Management, or related fields.
  • 5+ years of relevant experience in vendor management, sourcing, logistics, operations, workforce management, or related fields, with experience in a team lead or managerial role preferred.
  • Strong understanding of vendor performance management, capacity planning, sourcing, and vendor lifecycle management.
  • Strong analytical and problem-solving skills, with the ability to translate performance and operational data into actions and decisions.
  • Good stakeholder management and negotiation skills, with experience working across internal teams and external partners.
  • Able to manage multiple priorities, make sound decisions, and drive issues through to resolution.
  • Experience in leading and developing a team in a fast-paced operational environment.
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