Operations Improvement Strategy & Project Lead - Operations Excellence (SPX)

Shopee • Commerce • 1 day ago
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Salary
≈ $28k – $64k per year (Estimated)
Location
In office (Bangkok)
Seniority
Staff

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 24, 2026.

Overview
Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
  • Drive high-impact initiatives focused on improving network performance, operational efficiency, scalability, and service quality across SPX operations.
  • Create comprehensive project roadmaps, including scope, objectives, deliverables, timelines, resource requirements, risk mitigation plans, and success metrics.
  • Lead project kick-offs, define governance structures, clarify stakeholder responsibilities, and ensure effective execution through structured project management methodologies.
  • Conduct deep-dive analyses across First Mile, Last Mile, Sorting Centers, and Linehaul operations to identify performance gaps, bottlenecks, and optimization opportunities.
  • Design and implement process optimization initiatives to improve productivity, resource utilization, operational efficiency, and customer experience.
  • Utilize data analytics and business insights to evaluate operational performance, quantify opportunities, and support strategic decision-making.
  • Assess transportation routes, network capacity, service coverage, and operational workflows to improve cost efficiency and service reliability.
  • Collaborate closely with Operations, BI, Product, Finance, and other business functions to align initiatives with company priorities and ensure successful execution.
  • Develop KPI frameworks, dashboards, and performance tracking mechanisms to monitor project outcomes and drive continuous improvement.
  • Provide regular executive updates, business cases, project progress reports, key insights, and actionable recommendations to senior management and leadership teams.
  • Proven experience in project management, and change management preferably in logistics or transportation management
  • Excellent analytical skills and the ability to interpret complex data to drive informed decision-making
  • Demonstrated leadership abilities, with experience leading cross-functional teams and managing multiple projects simultaneously
  • Excellent communication, presentation, and interpersonal skills
  • Proficiency in Microsoft Office especially in PowerPoint (or Google Presentations)
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