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Salary
≈ $48k – $100k per year (Estimated)
Location
In office (Singapore)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Sep 10, 2026.

Overview
Company
Impact
Profile match
SHOPLINE is a commerce software company that provides an e-commerce website builder, point-of-sale system and omnichannel retail tools for brands and merchants. Founded in Hong Kong in 2013 and now headquartered in Singapore, it operates in markets including Hong Kong, Taiwan, Malaysia, mainland China and the United Kingdom. It hires product managers, merchant success and key account staff, payment specialists and IT associates, with many openings in Taipei.
Backed by 500 Global

About Shopline

SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.

Job Description

We are seeking a talented UX Designer to join our team and focus on the experience design of SHOPLINE's international SAAS e-commerce platform and open ecosystem. In this role, you will continuously explore and enhance the user experience for merchants and partners across different countries and regions.

Responsibilities

1. Lead the experience design for SHOPLINE's cross-border and European/American e-commerce ecosystem business lines, elevating the overall experience for partners, merchants, and customers in various regions.

2. Understand the business objectives and target users, conduct user research, and develop design strategies.

3. Deliver high-quality output using effective design methods at every stage, facilitating understanding, consensus, and decision-making within project teams.

4. Provide innovative design solutions for enterprise services and application scenarios on the platform, establishing design standards and guidelines for platform products.

Requirements

1. Bachelor's degree or higher in product design, human-computer interaction, or related fields.

2. 5-8 years of relevant work experience, with a focus on designing complex B2B internet businesses and a track record of successful case studies. Ability to independently handle major design projects for 2-3 business lines.

3. Strong collaboration skills across disciplines and roles, ability to handle pressure and communicate effectively. Possess systematic thinking and a good understanding of quantifying user experience and tracking data.

4. Ability to quickly and accurately identify experience issues in complex business scenarios, and drive effective problem-solving.

5. Excellent written and verbal communication skills in English. Fluent English speakers are preferred.

6. Experience in cloud platforms, developer ecosystems, or partner ecosystem product experience design is a plus.

7. Please include a portfolio or portfolio link when submitting your resume. [Important]

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